Student Success Manager

Ilisagvik College • Utqiaġvik, AK

12h • $86,452

About The Position

Under the supervision of the Dean of Students, the Student Services Manager assists with the development and implementation of Iḷisaġvik College’s student-centered programs for prospective and new students.

Requirements

• Three years’ work experience with special educations and/or working with people with disabilities, or a combination of education and experience.
• Three years’ experience in education or closely related setting with a demonstrated knowledge of crisis response, student conduct, student affairs administration, and case management support.
• Working knowledge of relevant state and federal laws including FERPA, HIPAA, ADA, and Title IX.
• Demonstrated professional work experience in group settings and in substance abuse interventions.
• Demonstrated professional work experience serving as community liaison.
• Possess excellent organizational and communication skills, both oral and written, and exercise sound judgment and decision-making.
• Skilled in organizing resources and establishing priorities.
• Demonstrated ability to interact effectively in a multicultural environment.
• Ability to work flexible hours, including weekends.
• Valid driver’s license and ability to provide clean DMV report prior to employment.
• Ability to obtain First Aid and CPR certifications within 30 days of employment.
• Ability to pass a pre-employment background check and drug screen.
• Ability to pass a pre-employment background check.
• Demonstrated knowledge in one or more of the following areas: post-secondary educational systems, North Slope Borough [NSB] institutions and organizations; Iñupiat culture, language, values, and traditions.
• Ability to interpret and represent North Slope community values, customs, and beliefs for the College.
• Ability to interpret and represent College actions and western institutions to the North Slope community.
• Ability to support Iḷisaġvik College’s mission.
• Bachelor’s degree in Social Work, Human Services, Psychology, Allied Health, Education, or a similar field; or an Associate’s degree with equivalent experience.
• Valid driver’s license.

Nice To Haves

• Master’s Degree in Education, Social Work, Counseling or related discipline.

Responsibilities

• Provides direct supervision and leadership to assigned staff to ensure effective performance and alignment with organizational goals.
• Assist with the development and implementation of Iḷisaġvik College’s student-centered program, wellbeing initiatives, and services for both in-person and online students
• Support Academic Affairs with the First Year Pathway (FYP) and Student Mentoring Advocating Referring Total Success (SMARTS) program by reaching out to new and first-year students - both in person and online – during the summer before the term begins, and regularly and frequently during the fall and spring semesters.
• Contribute to the evaluation and assessment of first year initiatives and other program activities by collecting and analyzing data.
• Coordinate tutoring services for students, including identifying tutors, tracking tutoring hours, outreach to faculty regarding tutoring services available for students, and outreach to students – both in person and online.
• Plan and coordinate programs that assist with retention, persistence, and graduation for both in-person and online students.
• Coordinate and lead one or more parent and family information sessions and/or events each semester (fall and spring) for in-person as well as online student parents to share information on college academic programs and student wellbeing initiatives.
• Provides early onboarding for all newly admitted students – both in person and online – who are degree seeking.
• Support the development and execution of the summer bridge program as well as tutoring support.
• Meet with the Student Government Association, attend meetings, and provide support as needed.
• Assist the Executive Assistant to Student Services with testing responsibilities, including serving as a proctor for placement tests, etc.
• Serve in the on-call rotation for Student Services
• Serve as the Confidential Resource for Title IX inquiries.
• Complies with College policies, procedures and administrative directives, as well as state, federal, and local laws, regulations, and ordinances.
• Performs other related duties as assigned.

Benefits

• Leave - 16 paid holidays and up to 36 days of paid leave
• Retirement - Ilisagvik College is a public employer whose employees contribute to the State of Alaska, Public Employees Retirement System.
• Health Insurance - Ilisagvik College is self-insured and Meritain Health is the health insurance third party administrator. Ilisagvik College offers health insurance to our employees with a no cost premium, and $50/pay period for each additional dependent and a low cost annual deductible of $200 for employee only and $600 for family.
• Life Insurance - Ilisagvik College offers Life Insurance and Accidental Death & Dismemberment coverage through Guardian Life to employees at no cost to the employee in the amount of $100,000/per benefit.
• Additional supplemental or voluntary retirement, life insurance, disability benefits offered.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager