Student Worker - HSB Summer Student Worker - Student Technology Project Coordinator

Baylor University•Waco, TX

1d•$15•Onsite

About The Position

The Student Technology Project Coordinator assists the HSB Technology Center staff with the installation, maintenance, and upgrade of technology in classrooms, conference rooms, and team rooms across the Foster campus. This project focused role supports the replacement of equipment by performing cabling tasks, installing and securing hardware within AV equipment cabinets, and testing and verifying system functionality. The Technology Center seeks highly motivated individuals who are passionate about technology and demonstrate initiative in project implementation and troubleshooting technical issues with limited supervision. While prior technical support experience is not required, it is beneficial. Comprehensive training will be provided to ensure successful performance of all assigned duties. This position offers hands-on experience working with new instructional, collaborative, and audio-visual technologies installed throughout academic spaces.

Requirements

Must be a currently enrolled student in good academic standing.
Should have basic knowledge of computer hardware, operating systems, or audio-visual technology.
Strong problem-solving, interpersonal, and communication skills.
Must be detail-focused, able to follow verbal and written instructions and follow-through on all assignments.
Must be able to multi-task, prioritize and manage time effectively.
Must be able to work independently, with limited supervision.
Must be able to comply with university policies.
Must be able to lift and move equipment up to 30 pounds and work in confined spaces when needed.

Nice To Haves

Coursework in Business Administration, Communications, Computer Science, Information Systems, Engineering, Film & Digital Media, Media Management, Theatre Design and Technology, or related fields.
Familiarity with AV fundamentals (I/O’s, AV switchers, HDMI, USBC, wireless AV, etc.).
Previous experience providing customer or technical support.
Experience with project coordination or implementation

Responsibilities

Support the installation, configuration, and setup of instructional, collaborative and support technologies used in classrooms, conference rooms and team rooms.
Assist with the maintenance, preparation, and inventory of equipment scheduled for installation in academic spaces.
Install, route, label, and organize AV cables and related hardware as directed and in accordance with provided training.
Perform system testing and confirm functionality using approved tools, procedures, and departmental guidelines.
Assist with troubleshooting a variety of classroom, conference room and team room technologies, ensuring proper functionality and minimal downtime.
Follow established ticketing workflows to create, update, track, and resolve service requests.
Maintain accurate documentation of completed work, equipment installed and any issues that may arise.
Participate in required training sessions, assessments, and development activities to support key time-sensitive projects.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume