Studio Management - Studio Manager

Orange Theory Fitness • Berkeley, CA

1d

About The Position

Be fit. Change lives. Have fun. At Orangetheory our Studio Managers lead the studio in all aspects of membership acquisition, retention, employee development, and achieving sales goals. The Studio Manager will be responsible for the hiring, onboarding, and supervising of team members; planning, and assigning daily, weekly, and monthly goals, providing excellent customer service and directing work tasks. The Studio Manager gets to lead all aspects of the employee life cycle with continuous coaching, annual performance reviews plus rewarding and recognizing high performers. We Offer Extensive Paid Training: We provide comprehensive paid training and certifications to ensure your success. Competitive Compensation: Enjoy competitive base pay, commission, and performance bonuses. Studio Membership: Access a free Studio Membership as part of your perks. Product Discounts: Take advantage of exclusive discounts on our products. Flexible Scheduling: Benefit from a schedule that accommodates your educational or personal goals. Casual Dress Code: Embrace a fitness casual dress code in a comfortable work environment. Collaborative Atmosphere: Work in a passionate and collaborative environment. Job Duties Include: Meet and exceed all sales goals and revenue-related key performance indicators (particularly new memberships, closing rates, renewals, and attrition) Manage, hire, train, and develop sales staff Lead all promotional, guerilla marketing, lead generation, and sales efforts, including: Tent and table presales storefront Street team tactics (flyer distribution, sign spinning, flash mobs, etc.) Engaging with local schools, businesses, and sports & community organizations Outbound contacts via phone, email, text Social media promotion Follow up and follow through with all prospective clients Lead OTF studio tours with prospects and/or fitness program holders Establish and maintain an effective customer referral program Conduct daily follow-ups with Sales Associates regarding attaining sales goals Train Sales Associates regarding best sales tactics and closing techniques Manage sales teamwork schedules Maintain accurate records and reports using established OTF systems Manage supplies and retail inventory Work closely with Trainers/Coaches to ensure that members have first-class experience on every they visit Participate in minimum of 1-2 OTF scheduled workouts per week Attend and participate in all relevant OTF training programs

Requirements

• Proven experience in retail management or a similar role within a creative environment.
• Strong background in inventory management with an understanding of stock control processes.
• Demonstrated ability to negotiate contracts and manage vendor relationships effectively.
• Experience in budgeting and financial management within a business setting.
• Excellent communication skills with the ability to motivate and supervise a diverse team.
• A track record of achieving sales targets and driving business growth through effective management practices.

Responsibilities

• Meet and exceed all sales goals and revenue-related key performance indicators (particularly new memberships, closing rates, renewals, and attrition)
• Manage, hire, train, and develop sales staff
• Lead all promotional, guerilla marketing, lead generation, and sales efforts, including: Tent and table presales storefront Street team tactics (flyer distribution, sign spinning, flash mobs, etc.) Engaging with local schools, businesses, and sports & community organizations Outbound contacts via phone, email, text Social media promotion
• Follow up and follow through with all prospective clients
• Lead OTF studio tours with prospects and/or fitness program holders
• Establish and maintain an effective customer referral program
• Conduct daily follow-ups with Sales Associates regarding attaining sales goals
• Train Sales Associates regarding best sales tactics and closing techniques
• Manage sales teamwork schedules
• Maintain accurate records and reports using established OTF systems
• Manage supplies and retail inventory
• Work closely with Trainers/Coaches to ensure that members have first-class experience on every they visit
• Participate in minimum of 1-2 OTF scheduled workouts per week
• Attend and participate in all relevant OTF training programs

Benefits

• Extensive Paid Training: We provide comprehensive paid training and certifications to ensure your success.
• Competitive Compensation: Enjoy competitive base pay, commission, and performance bonuses.
• Studio Membership: Access a free Studio Membership as part of your perks.
• Product Discounts: Take advantage of exclusive discounts on our products.
• Flexible Scheduling: Benefit from a schedule that accommodates your educational or personal goals.
• Casual Dress Code: Embrace a fitness casual dress code in a comfortable work environment.
• Collaborative Atmosphere: Work in a passionate and collaborative environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed