Summer 2026 Grad Intern - Employee Success Global Operations Intern

Salesforce • Indianapolis, IN

17h

About The Position

Join the Employee Success (ES) Global Operations, Strategy and Operations team at Salesforce. We are dedicated to making HR operations more efficient, effective, and future-ready. We are seeking an intern to lead a critical project around Staffing & Capacity Modeling . You will help us determine the future of our workforce as AI and virtual agents take on high-volume tasks. This role is perfect for a graduate student who thrives at the intersection of Human Resources and Organizational Design.

Requirements

• Education: Currently enrolled in a Master’s degree program, graduating in May 2027.
• Quantitative Skills: Proven ability to conduct modeling exercises, manipulate large data sets, and derive logical conclusions from data.
• Communication: Ability to socialize technical data with non-technical stakeholders and leadership.
• Systems Knowledge: G Suite (Google Sheet and Slides)
• Strategic Mindset: Understanding of global HR practices and how organizational structures evolve with technology.

Nice To Haves

• Preferred fields: Human Resources, Organizational Design or MBA.

Responsibilities

• Capacity Modeling: Conduct sophisticated modeling exercises to predict staffing needs as virtual agents begin to handle and assist with employee cases.
• Data Visualization: Translate complex "rough exercise" outcomes into clear, visual data models that tell a story.
• Executive Socialization: Prepare and present your findings and recommended "headcount" numbers to ES leadership teams.
• Strategic Change Management: Sit in on the project’s change management and enablement tracks to understand how your data impacts real-world transitions for our global employees.
• Innovation: Stay at the forefront of how AI tools assist in maximizing content and service output.

Benefits

• Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
• More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.

What This Job Offers

• Career Level: Intern
• Number of Employees: 5,001-10,000 employees