T-Mobile is synonymous with innovation–and you could be part of the team that disrupted an entire industry! We reinvented customer service, brought real 5G to the nation, and now we’re shaping the future of technology in wireless and beyond. Our work is as exciting as it is rewarding, so consider the career opportunity below as your invitation to grow with us, make big things happen with us, above all, #BEYOU with us. Together, we won’t stop! Get hands-on experience, training—and a leg up on a bright future. Learn. Achieve. Build a career. T-Mobile is revolutionizing the wireless industry for millions of customers nationwide. Working here means rolling up your sleeves and redefining the status quo with a team that has your back every step of the way! This is an 11-week paid learning experience during which you’ll be able to connect and network with other interns and leaders within the company. We invite you to come innovate with mentors who will challenge you to develop meaningful skills. You’ll contribute your creativity and outstanding ideas, while working alongside T-Mobile employees. We’ll give you hands-on projects and the chance to create an immediate impact. What It's Like Our team ensures that products deployed on the T-Mobile network work seamlessly, are free of critical defects, and deliver best-in-class performance for our customers. We rigorously test devices and features to validate interoperability and optimize performance on the network. Beyond validation, we design and build innovative solutions and metrics that help measure real-world product performance and directly inform launch decisions. We work closely with cross-functional partners across engineering, marketing, and operations to protect the end-to-end customer experience—and we do whatever it takes to elevate it to the next level. What You'll Do Candidate will learn and use industry-standard device diagnostic tools such as QXDM to collect and analyze device logs. They will review drive test reports, investigate logs, and help identify failures or performance gaps. The role includes preparing benchmark reports, highlighting key insights, and clearly documenting any issues observed. Candidate will also participate in end-to-end issue triage and present findings to the broader team, gaining hands-on experience in real-world product validation and problem solving.
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Career Level
Intern