Supervisor - Fleet Services Production

Penske • Reading, PA

198d

About The Position

Responsible for the daily management and flawless execution of the procurement and distribution of all legalization credentials. Ensure processes are current and compliant with all regulatory requirements. This role will also be instrumental with procedural and operational compliance with all aspects of jurisdictional agent service agreements.

Responsibilities

• Lead, develop and evolve key processes and metrics to further enhance efficient prioritization and completion of work across workflows.
• Employ analytical and technical skills to drive process improvement and bring projects to completion.
• Leverage technology to ensure that work is error free, complete and submitted timely to jurisdictions.
• Ensure credentials are distributed within departmental and customer CTQ's and that processes are in alignment with Company goals and objectives.
• Ensure process compliance with jurisdictional and agent service agreement requirements; this includes, preparedness for physical terminal inspections, team certifications and CPEs, title and registration services, determination of fees / collection, temporary tag issuance.
• Engage with jurisdictions to keep up to date on current requirements and address a potential variety of situations as they arise.
• Modify / optimize processes as required to align to these requirements.
• Lead the team and interdepartmental interactions.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed