Supervisor, Pre-Registration Department|Laconia

Concord Hospital Health System • Laconia, NH

6d

About The Position

Under the direction of the Manager, Patient Access CHL/CHF, provides direct supervision for staff and revenue cycle functions for the Pre-Registration Department including hiring, training, and evaluation of employee performance. Ensures adequate staffing and resources are available. Ensures quality pre-registration prior authorization activities by supervising and monitoring the day to day activities.
Concord Hospital (CH) is a nationally-accredited, progressive regional health system. Over the past two decades, CH has evolved from a community hospital to a $550 million net revenue regional integrated health system with more than 3,574 employees, leaders and clinicians who are talented, mutually supportive, and community centered in helping the organization meet its community mission. CH has sophisticated clinical and management practices. The organization consistently performs among the top ten percent of national organizations and has received many national accolades (e.g., most wired, Press Ganey's summit award). After a four-year effort to strengthen and standardize our quality management processes, Concord Hospital has become the first healthcare system in New Hampshire to be certified as being in compliance with internationally recognized quality management practices ISO 9001:2008 certification, issued by DNV GL. ISO certification means that patients can be confident CH has implemented and strengthened processes for internal auditing, control of documents, control of records, control of non conforming products, and preventative and corrective action.

Requirements

• Extensive Insurance knowledge that would include Prior Authorizations.
• Two years of formal training or education beyond the high school level (e.g., Associates Degree).
• Three to five years of related Insurance/Pre-Auth or healthcare experience and/or training.
• Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
• Knowledge of patient processing software, and Microsoft office suite required.

Nice To Haves

• Experience with payroll processing strongly preferred.

Responsibilities

• Provides direct supervision for staff and revenue cycle functions for the Pre-Registration Department including hiring, training, and evaluation of employee performance.
• Ensures adequate staffing and resources are available.
• Ensures quality pre-registration prior authorization activities by supervising and monitoring the day to day activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree