Supervisor, Quality Control
About The Position
Assists the Detail Supervisor, in the planning and scheduling daily / weekly vehicle movement within established estimated completion times (ETC) Supports the Detail Supervisor in identifying and resolving problems (staging issues, damages, warranty claims, quality control issues and compliance with C-TPAT). Keeps abreast of all Federal and State regulations that will impact Servco Ensure warranty issues are handled, processed, and documented correctly, and in a timely manner. Assist with making recommendations for short-term planning of workload, vehicle storage, facility and equipment improvement and staffing needs Assists with planning, and coordinate vehicle movement within storage facility Supervise and monitor quality control processes and apply “Kaizen” methods for improvement Maintain accurate and updated records related to Health and Safety. Supervises and assist in the development of safety standards and procedures to prevent and minimize damage to vehicles, injury to staff and comply with OSHA, HAZMAT and environmental license regulations Prepares and submits accident reports, TQCN reports, dealer delivery and condition reports on a timely basis Assists in Identifying and helps the Detail supervisor with all work orders to ensure accuracy and organized by priority. Assist and back up the Detail Supervisor when Detail supervisor is out, including morning meetings, daily shop preparation, dispatching, payroll, and all other duties needed. Assist in ensuring a safe and organized workplace Perform other duties as requested At Servco, we’re committed to providing valuable mobility solutions to empower people through the freedom of movement and opportunity. From Australia to California, and of course, Hawaii, Team Servco is a collective of over 2,000 like-minded individuals guided by our four Core Values of Respect, Service, Teamwork, and Innovation. For over 100 years, we have been dedicated to superior service, to both our customers and team members. We look forward to helping you create Life: Moments that matter to you. Interested? Visit www.servco.com/careers to apply online or email us at careers@servco.com. Equal Opportunity Employer and Drug-Free Workplace Pay Range: $55,000.00 - $83,560.00 per year At Servco, service is at the heart of what we do. While our daily commitment to service focuses on our customers and community, it really starts with serving and taking care of our team members. Helping create Life:Moments that matter to you, whether at home or at work, is our secret to being recognized as one of Hawaii’s Best Places to Work for 17 years!
Requirements
- Minimum High school graduate or equivalent
- Minimum two to three years of automotive or detailing work experience
- Minimum two years of work experience in a production and quality control field in a supervisory role
- Valid driver's license and clean driving record
- Must be able to obtain TWIC card
- Knowledgeable of production and quality control activities
- Proficient with Microsoft Office
- Strong verbal and written communication skills
- Able to operate standard shift and automatic transmission
Nice To Haves
- Associate degree in Automotive Body and Paint or Auto Technology preferred
- HAZMAT certification preferred
- Oracle knowledge preferred
Responsibilities
- Assists the Detail Supervisor, in the planning and scheduling daily / weekly vehicle movement within established estimated completion times (ETC)
- Supports the Detail Supervisor in identifying and resolving problems (staging issues, damages, warranty claims, quality control issues and compliance with C-TPAT).
- Keeps abreast of all Federal and State regulations that will impact Servco
- Ensure warranty issues are handled, processed, and documented correctly, and in a timely manner.
- Assist with making recommendations for short-term planning of workload, vehicle storage, facility and equipment improvement and staffing needs
- Assists with planning, and coordinate vehicle movement within storage facility
- Supervise and monitor quality control processes and apply “Kaizen” methods for improvement
- Maintain accurate and updated records related to Health and Safety.
- Supervises and assist in the development of safety standards and procedures to prevent and minimize damage to vehicles, injury to staff and comply with OSHA, HAZMAT and environmental license regulations
- Prepares and submits accident reports, TQCN reports, dealer delivery and condition reports on a timely basis
- Assists in Identifying and helps the Detail supervisor with all work orders to ensure accuracy and organized by priority.
- Assist and back up the Detail Supervisor when Detail supervisor is out, including morning meetings, daily shop preparation, dispatching, payroll, and all other duties needed.
- Assist in ensuring a safe and organized workplace
- Perform other duties as requested
Benefits
- Equal Opportunity Employer and Drug-Free Workplace
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
