Supervisor, Quality Operations

PCI Pharma Services • Rockford, IL

15d • $66,000 - $69,000

About The Position

Life changing therapies. Global impact. Bridge to thousands of biopharma companies and their patients. We are PCI. Our investment is in People who make an impact, drive progress and create a better tomorrow. Our strategy includes building teams across our global network to pioneer and shape the future of PCI. Shift: 1st Reporting To: Quality Operations Manager Responsible For (Staff): Yes Determines and maintains quality standards developed in compliance with current Good Manufacturing Practices, the Company's own Standard Operating Procedures, and customer requirements. Provides resolution to quality deviations/issues. Recommends solutions based on SOP / cGMP requirements. Essential Duties and Responsibilities: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The essential duties and responsibilities include the following, but other duties may be assigned. Coordinates the daily activities of the QA Auditors. Assists with the daily activities of Production Inspection personnel for packaging. Implements inspection criteria and testing. Study and standardize departmental work practices to improve the quality and efficiencies of subordinates. Helps resolve quality-related issues with other departments and customers. Motivates, develops and provides continuous training either through the use of departmental work instructions, examination of cGMP's and SOP's, specific customer requirements or by personal instruction. Review records for accuracy of information, compliance with established procedures. Reviews daily paperwork to assure all customer requirements and quality standards have been met and maintained. Promotes continuity of shifts through cooperation and communication within as well as with other departments. Assist in the performance of monthly internal audits and any necessary corrective action to follow-up. Oversees Pest Control and Environmental (humidity, temperature, MKT). Monitoring Programs May disposition NMR's. Recommend and participate in disciplinary activities of subordinates. Maintain testing equipment and supplies needed for the department. May assist in performing investigations, may write reports, memos, or letters. This position may require overtime and/or weekend work. Carries out essential functions of the Quality Operations Manager in his/her absence. Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules. Attendance to work is an essential function of this position. Perform Quality Health Check assessments to identify if processes and day to day activities are performed according to procedures. Performs other duties as assigned by Manager/Supervisor.

Requirements

• Bachelor's Degree in a related field and/or 1-5 years related experience and/or training.
• College Level Mathematical Skills
• Intermediate Computer Skills: Ability to perform more complex computer tasks and has knowledge of various computer programs.
• Full Professional Proficiency: Ability to speak, read, and write fluently and accurately on all levels pertinent to professional needs.
• High Reasoning: Ability to solve practical problems and deal with a variety of concrete variables in situations where there is only limited standardization. Ability to interpret a variety of instructions that may be provided in various forms.
• High Standard of Report Writing

Nice To Haves

• Ability to effectively present information to various people as the job requires.
• Ability to work independently and/or as part of a team.
• Ability to display a willingness to make decisions.
• Ability to display excellent time management skills.

Responsibilities

• Coordinates the daily activities of the QA Auditors.
• Assists with the daily activities of Production Inspection personnel for packaging.
• Implements inspection criteria and testing.
• Study and standardize departmental work practices to improve the quality and efficiencies of subordinates.
• Helps resolve quality-related issues with other departments and customers.
• Motivates, develops and provides continuous training either through the use of departmental work instructions, examination of cGMP's and SOP's, specific customer requirements or by personal instruction.
• Review records for accuracy of information, compliance with established procedures.
• Reviews daily paperwork to assure all customer requirements and quality standards have been met and maintained.
• Promotes continuity of shifts through cooperation and communication within as well as with other departments.
• Assist in the performance of monthly internal audits and any necessary corrective action to follow-up.
• Oversees Pest Control and Environmental (humidity, temperature, MKT). Monitoring Programs
• May disposition NMR's.
• Recommend and participate in disciplinary activities of subordinates.
• Maintain testing equipment and supplies needed for the department.
• May assist in performing investigations, may write reports, memos, or letters.
• Carries out essential functions of the Quality Operations Manager in his/her absence.
• Knowledge of and adherence to all PCI, cGMP, and GCP policies, procedures, rules.
• Attendance to work is an essential function of this position.
• Perform Quality Health Check assessments to identify if processes and day to day activities are performed according to procedures.
• Performs other duties as assigned by Manager/Supervisor.

Benefits

• PCI offers full-time employees a competitive benefits package that includes paid time off, health insurance coverage (including dental and vision), a flexible spending account, and 401(k

What This Job Offers

• Job Type: Full-time
• Career Level: Manager