Supervisor, Technical Field Operations (Natural Gas Utilities)

Delta Utilities Services•New Orleans, LA

About The Position

Supervises the daily activities of craft personnel to complete tasks in the areas of leak survey, cathodic protection, pressure regulation, field SCADA, odorization, atmospheric corrosion inspections, meter reading, and measurement. Ensures maintenance and capital improvement projects are completed in compliance with federal, state, and local regulations.

Requirements

Requires a High School Diploma or the equivalent; knowledge of the English language, mathematics (addition, subtraction, multiplication, division, fractions, and/or percentages), punctuation, grammar, and spelling
Minimum of 7 years of experience in natural gas operations or engineering; or a bachelor’s degree from an accredited university with 4 years of experience in natural gas operations or engineering
Able to develop a productive working relationship with the local union where necessary and negotiate changes to processes and procedures as needed
Able to work with district operations to resolve issues, address regulatory needs, and provide technical expertise in the TFO area
Ability to provide support for the development of short- and long-range budgets; monitor spend rates to ensure that year-end financial targets are met in the TFO area
Able to use computer software for word processing, spreadsheets, and email
Able to work in a team environment and independently
Able to manage multiple projects, priorities, and deadlines with minimal supervision
Able to make informed decisions, follow procedures, and comply with policies based on the knowledge of the work and services provided by Delta Utilities
Able to demonstrate and apply leadership skills, including the development of craft personnel
Able to identify creative and innovative solutions to resolve problems and make sound decisions
Able to display and act on a sense of urgency regarding internal department requests and produce outcomes that exceed customer expectations
Able to exhibit and meet high standards in the quality and quantity of present department work
Able to demonstrate leadership skills and produce results through others while maintaining a high level of morale
Able to communicate effectively with customers, employees, and others, both orally and in writing
Able to prioritize and schedule tasks, respond well to changing priorities, pay attention to detail, and demonstrate good time management and organizational skills
Able to communicate with and respond to customers with courtesy and knowledge, maintain good employee relations, and communicate with management
Able to demonstrate and apply working knowledge of Federal Regulations
Able to demonstrate and apply working knowledge of natural gas pressure regulating devices, metering equipment, telemetry equipment, and odorization
Able to demonstrate and apply working knowledge of electronics, AMPP guidelines, leak survey equipment, valve operation, regulatory and company policy and procedures, and gas distribution systems operations
Able to learn and remain current and comply with all applicable DOT and OSHA Regulations applicable to the natural gas industry as well as Delta Utilities safety standards
Able to meet all physical requirements, competency-based assessments, pre-employment background check, pre-employment drug screen, and other selection criteria determined by the company
Able to provide a valid state driver's license, present and maintain a good driving record, and operate company vehicles in a safe manner and in compliance with applicable laws and company policies

Nice To Haves

bachelor’s degree in engineering or a technical field, or a process technology (PTech) degree from an accredited university

Responsibilities

Supervise daily activities within technical field operations (TFO) in one or more areas involving: leak survey, cathodic protection, pressure regulation and control, field SCADA, odorization, and measurement activities in a gas region to ensure compliance with federal, state, and local regulations
Responsible for proactive and reactive inspections and subsequent troubleshooting
Direct the daily activities of company and contract personnel; schedule all required training; ensure employees are trained and equipped to complete all assigned job activities
Maintain departmental records to ensure compliance and perform administrative duties involving timesheets; ordering equipment; scheduling resources; reviewing field reports and data; approving expense reports; managing work orders; supervising all departmental processes to ensure full compliance with federal, state, and local regulations.
Support the creation and implementation of maintenance plans to comply with regulatory and code requirements
Negotiate contracts for service and manage expense/capital projects through completion.
Process invoices and ensure projects are completed in a timely manner
Support all regulatory reviews and audits of system records and respond to all regulatory data requests in area(s) of responsibility
Assist in the evaluation of new technologies and integrate into work processes where approved
Interact with operations and engineering to ensure all system replacements and modifications meet all internal and external compliance requirements.
Provide emergency response resources (personnel and equipment) as required
Support special projects as assigned
Ensure a safe work environment including active participation in any company sponsored safety initiatives
For leak survey, ensure all main and service surveys are completed according to schedule, evaluate new technology and process improvements, and ensure audit issues are addressed as necessary
For cathodic protection, review major project needs (i.e., ground beds), review all steel jobs for cathodic protection design, evaluate new technology and process improvements, and ensure audit issues are addressed as necessary
For measurement, oversee the installation and troubleshooting of all meter stations, odorization equipment, and associated electronics; ensure that lost and unaccounted-for gas issues are addressed; manage large volume billing errors
For pressure regulation and control, supervise staff to ensure all maintenance work is completed within compliance timelines, support emergency response, and provide support for routine construction projects involving system pressure/capacity modifications
Able to be available after hours to communicate with the SCADA Control Room personnel to evaluate system alarms/anomalies and dispatch field personnel to investigate accordingly
Other duties as assigned