Supply Chain - Maximo App Suite (MAS) Technical Manager - Tech Cons - Open Location

EY • Hartford, DC

4d • $142,600 - $261,500

About The Position

EY is looking for a Manager to lead the technical delivery and architecture of IBM Maximo Application Suite (MAS) client engagements. You’ll serve as a trusted technical advisor, guiding clients through MAS environment strategy, upgrades, operational readiness, and integration architecture while leading teams to deliver high-quality outcomes.

As a Manager, you will be accountable for owning and leading defined technical portions of client engagements, managing people, delivery quality, and risk, and serving as a trusted technical advisor to client and EY leadership. The Manager is expected to operate with limited supervision, make day‑to-day delivery decisions independently, and escalate only material risks or strategic tradeoffs.

This role combines deep MAS technical architecture ownership with EY consulting leadership expectations, including team management, engagement execution, and contribution to practice growth.

Requirements

• Bachelor’s degree in Business, Information Technology, Engineering, Marketing, Economics, Finance, or a related field.
• Minimum of 5 years of relevant experience, including 4+ years delivering Maximo/MAS services.
• Experience with IBM Maximo Application Suite (MAS) in OpenShift/Kubernetes environments, including upgrades and operational governance.
• Strong troubleshooting skills across platforms, applications, and integrations; experience supporting enterprise production environments.
• Strong written and verbal communication skills, especially around breaking down complex structures into digestible and relevant points for a diverse set of clients and colleagues at all levels.
• Ability to challenge and inspire both coworkers and clients to think about difficult situations in new and transformative ways.
• Provide innovative commercial insights for clients, adapt methods and practices to fit operational team and cultural needs, and contribute to thought leadership.
• Actively contribute to improving operational efficiency on projects and internal initiatives.
• Consistently drive projects to completion with high quality, in line with our commitment to quality.
• Lead teams or parts of teams on engagements, anticipating and identifying risks and escalating issues as appropriate.
• Help create a positive learning culture, coach and counsel junior team members, and help them develop.

Nice To Haves

• Experience with Continuous Integration / Continuous Delivery (CI/CD) – how code, configuration, and platform changes are built, tested, and promoted across environments in a controlled, repeatable way.
• Experience guiding teams in the use of DevOps/SRE, observability, and automation practices to improve reliability, deployment consistency, and operational supportability of enterprise platforms.
• Experience with MAS add-ons (e.g., Monitor, Predict, Visual Inspection, Assist).
• Experience in asset-intensive industries (e.g., utilities or manufacturing) and/or adjacent solutions such as GIS/mobility.
• Experience with SAP EAM, Infor EAM, and/or Oracle products.

Responsibilities

• Manage delivery of MAS technical services across one or more client engagements, driving execution, quality, and risk management
• Serve as technical design authority for MAS on OpenShift, defining patterns for scalability, security, and supportability across DEV/TEST/UAT/PROD.
• Lead MAS install/configure/patch/upgrade planning and execution, coordinating with OpenShift teams on cluster health, scaling, storage, and resource governance.
• Guide operational configuration including system properties, logging/diagnostics, cron governance, performance tuning, and complex troubleshooting.
• Define and oversee Maximo integrations using MIF, APIs, and messaging/event-driven patterns, including monitoring and error-handling standards
• Work with security/IAM teams on SSO (LDAP/AD/SAML/OIDC), secrets and certificate management, and audit/vulnerability remediation.
• Coach and mentor team members, contribute to proposals and practice development, and promote knowledge sharing and continuous improvement.
• Enhance our brand through strong external relationships across a network of existing and future clients.
• Provide strategic and relevant insight, connectedness, and responsiveness to all clients to anticipate their needs.
• Develop external eminence in the MAS technical and related OpenShift space.

Benefits

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.
• The base salary range for this job in all geographic locations in the US is $142,600 to $261,500.
• The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $171,200 to $297,200.
• Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.
• In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager