Support Specialist

The Salvation Army USA Central Territory • Detroit, MI

7d

About The Position

Observe people, places, events, and report or correct situations detrimental to the status quo.

Requirements

• Ability to assess, defuse and bring resolution to abnormal situations
• Experience with substance abuse or mental health population preferred
• TB Test and police clearance
• Authorization to work in the United States
• Working knowledge of HIPAA
• High School Diploma or equivalent
• Ability to use a computer keyboard
• Proficiency with Microsoft Office Applications, Internet, and E-mail
• Experience using electronic medical records preferred

Nice To Haves

• Experience with substance abuse or mental health population preferred
• Experience using electronic medical records preferred

Responsibilities

• Present a positive, courteous, professional role model at all times
• Provide for the safety, comfort, and security of clients by maintaining order and discipline through the enforcement of all house rules
• Regularly perform urine screens, client room and property searches, and document findings in SAM
• Document all client behavioral issues and concerns in SAM for therapist review
• Give oversight to clients regarding their assigned chores and duties
• Investigate all serious occurrences/issues that take place during the shift and immediately report to Supervisor and Therapist
• Assist in intake process through searching, laundering and inventorying personal property
• Supervise and direct clients during fire, bomb threats, and tornado drills and events
• Oversee clients during meal times and smoke breaks
• Accompany and supervise clients during outside and specified inside activities
• Maintain client sign out sheet ensuring that individuals are signing on and off the property
• Report in writing on maintenance work order forms all things requiring repair
• Clean beds of clients after discharge
• Participate in all face-to-face and electronic staff development sessions as required

Benefits

• Health Care Benefits which include:
• Medical
• Dental
• Vision
• Hearing
• Flexible spending accounts
• AFLAC
• Voluntary life insurance benefits
• Short-Term and Long-Term Disability options
• Pet Insurance
• Pension contributions (currently 6.0% of your earnings) begin the first quarter after 1 year of employment.
• Vesting starts after three years of employment, 100% vested after five years of employment
• The Salvation Army also offers a 403(b) voluntary retirement savings plan in which you may participate immediately, with approved vendors. There is currently no organizational match for 403(b) contributions.
• Employee Discounts
• Paid Time Off which includes:
• Sick days begin accruing the first of the month following 30 days of employment and you may begin to use accrued sick days once available.
• Up to (6) earned sick days per year may be used as discretionary days.
• Vacation begins accruing the first of the month after one full calendar month after employment begins, and you may begin to use vacation days after (90) days of employment.
• The accrual rate is based upon years of service and approved hours worked.
• You will receive up to 2 personal days per year based on date of hire.
• Birthday off with pay.
• Paid holidays are effective immediately.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees