Surgery Scheduler I - Orthopedics

CLS Health PLLC•Webster, TX

22h

About The Position

We are seeking a highly organized and detail-oriented Surgery Scheduler to join our Orthopedics team. In this role, you will be responsible for coordinating, scheduling, and managing all surgical procedures for our orthopedic providers. You will play a key part in ensuring an exceptional patient experience by facilitating clear communication, timely coordination, and accurate documentation.

Requirements

Minimum of a High School Diploma
Minimum of 2 years’ experience in healthcare scheduling, or equivalent combination of education and experience.
Minimum of 2 years’ experience contacting insurance providers and verifying insurance.
Familiarity with managed care contract requirements as they pertain to pre-cert and authorization processes.
Medical terminology experience and applicability
Must demonstrate consistent professional conduct and meticulous attention to detail.
Must be organized, and be able to manage demanding workload with accuracy.
Must possess excellent verbal and written communication skills as well as interpersonal skills with patients, staff, and other healthcare professionals.
Critical thinking skills and a positive attitude essential.

Responsibilities

Coordinate and schedule surgical procedures for orthopedic surgeons in alignment with provider preferences and availability.
Communicate surgery details to patients, physicians, clinical staff, and surgical facilities.
Obtain necessary prior authorizations, insurance verifications, and pre-certifications.
Ensure all pre-operative requirements are completed, including labs, imaging, clearances, and paperwork.
Maintain accurate records in the electronic medical record (EMR) system.
Provide patients with detailed pre- and post-operative instructions and respond to questions regarding surgery preparation.
Collaborate with clinics, operating room staff, and external vendors to ensure all equipment and supplies needed for surgery are arranged.
Monitor surgery schedule changes and notify all impacted parties promptly.
Support orthopedic providers with administrative tasks related to surgical planning.
Assists other members of the department as needed.
Perform other duties as assigned.
May travel to other CLS clinics as needed.