Surveillance Operator - MGM Grand Detroit

MGM Resorts International • Detroit, MI

1d • $23 • Onsite

About The Position

As a Surveillance Operator, you will help cultivate a collaborative safe environment by working closely with partner departments to support and elevate the guest experience. Your role is essential in maintaining a fair, safe, and secure gaming atmosphere for both guests and team members.

Requirements

• Proficient in basic math without use of a calculator
• Ability to distinguish colors
• Professional appearance and demeanor
• Excellent telephone etiquette and communication skills
• Basic working knowledge of various computer technology and software to include Microsoft Office applications
• Communicate clearly and effectively in English, both verbally and in writing
• Must have a high school diploma or GED
• Work varied shifts, to include weekends and holidays

Responsibilities

• Utilize a range of closed-circuit television (CCTV) systems to observe and review casino operations, record and archive audio/video evidence, and ensure the surveillance system is functioning properly
• Actively monitor all casino operations and personnel including, but not limited to, Table Games, Casino Cage, Soft Count, Slots, and Poker—to ensure compliance with policies and procedures, detect suspicious behavior, and help prevent fraud and theft
• Continuously enhance knowledge of game rules, internal policies, procedures, and emerging threats through ongoing training and professional development
• Collaborate with the local Gaming Authority and support external law enforcement agencies as needed; provide court testimony on behalf of the company when required
• Maintain strict confidentiality of all surveillance activities and sensitive information

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Health & Income Protection Benefits (For eligible employees)
• Access to a variety of company Hotel, Food and Beverage, Retail, and Entertainment Discounts
• Free meals in our employee dining room
• Various programs and networking opportunities to help you get promoted
• Volunteer opportunities to give back to the community
• Other various discounts with company partners such as travel, electronics, online shopping, and many more!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees