SVP/ Chief Information Officer

Floridacentral Credit Union•Tampa, FL

About The Position

Senior Vice President of Chief Information Officer Role: Manages the overall Data Center operations that include networks, servers/PCs, databases, VOIP system, Information Security and DRP functions of the organization are effectively managed. In addition, this position will also be responsible identifying consolidation opportunities by evaluating enterprise infrastructure portfolio and proposing consolidation of systems with redundant capabilities or migrating to newer and efficient technologies. Major Duties and Responsibilities: Works as a strategic partner with the CEO and the leadership team to provide vision and leadership for business initiatives including, but not limited to development, revision, and implementation of objectives, goals, policies, products, procedures, and programs of the IT and Data Security department. Manages, updates, communicates, and ensures compliance with the disaster recovery plan for the CU. Develops, updates, maintains, and regulates an all-inclusive computer security and loss prevention program for the CU. Monitors the marketplace for changes in the information technology and data security segments of the industry, research, tracks, and analyzes IT activities and results. Logically directs, controls, develops, and implements processes and procedures to maximize effectiveness of CCF's IT and data security functions in accordance with company goals and objectives. Develops and implements strategies and tactics to ensure IT and data security goals success that will enhance and complement the goals and objectives of the Strategic Plan. Leads the IT team, who are responsible for strategic and tactical projects (infrastructure, end-user support and collaboration applications), to maximize productivity, efficiency, and effectiveness of the department. This includes hiring, directing job assignments, monitoring staff performance, coaching, development, training, assuring compliance with IT, data security, and regulatory requirements and CCF's Mission, Vision, Goals, and Service Promises. Appraises performance and provides recommendations for staff compensation, promotion, and termination, as appropriate. Ensures IT team executes defined activities to achieve goals that are in line with overall credit union objectives, mission, vision, service promises, and strategic plans. Ensures that CCF follows all IT and data security regulations; develops procedural changes as compliance requires or new programs demand. Directs the operations of computer systems for timely, accurate processing. Manages e-commerce delivery operations. Evaluates and/or designs new data processing applications. Manages all data dictionaries to ensure efficiency and standardization within the development of new software systems. Manages and negotiates contracts for the purchase, maintenance, and support of internal data processing systems and the provision of external data processing systems in accordance with the overall budget and strategic plan of the CU. Monitors and compares prices with vendors to ensure best cost and reliable service of computer equipment. Ensures that all third-party relationships meet due diligence requirements. Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

Requirements

The Senior Vice President of Information Technology position requires a proven track record of leadership in technology management, including excellent communication, analytical, and organizational skills.
Must also have 5 to10 years of increasing responsibility in technology management.
A bachelor's degree in computer science or a related field.
Must work effectively with the firm's senior IT team to help plan and coordinate both short and long-term systems strategy and implementation.
Also acts as a liaison between nontechnical business units and IT.
Extensive understanding of IT infrastructure technologies including OS, Data Storage, Servers, Networks, Telephony, Web, Cloud, Technical Architecture and Performance Optimization techniques planning and tactical implementation are important attributes as well.
PHYSICAL REQUIREMENTS Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 50 lbs.
Must be capable of climbing / descending stairs in an emergency.
Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator.
Must be able to routinely perform work on computer for an average of 4-6 hours per day.
Must be able to work extended hours whenever required or requested by management.
Must be capable of regular, reliable and timely attendance.
Must be able to routinely perform work indoors in climate-controlled private office with minimal noise.
Must be able to perform job functions independently and work effectively either on own or as part of a team.
Must be able to plan and direct the work activities of self and others.
Must be able to read and carry out various complicated written and oral instructions.
Must be able to speak clearly and deliver information in a logical and understandable sequence.
Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public.
Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace.
Must be able to effectively handle multiple, simultaneous, and changing priorities.
Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Nice To Haves

Prefer a minimum of 5 years’ Credit Union experience.
Experience with Symitar/ Jack Henry.

Responsibilities

Manages the overall Data Center operations that include networks, servers/PCs, databases, VOIP system, Information Security and DRP functions of the organization are effectively managed.
Identifying consolidation opportunities by evaluating enterprise infrastructure portfolio and proposing consolidation of systems with redundant capabilities or migrating to newer and efficient technologies.
Works as a strategic partner with the CEO and the leadership team to provide vision and leadership for business initiatives including, but not limited to development, revision, and implementation of objectives, goals, policies, products, procedures, and programs of the IT and Data Security department.
Manages, updates, communicates, and ensures compliance with the disaster recovery plan for the CU.
Develops, updates, maintains, and regulates an all-inclusive computer security and loss prevention program for the CU.
Monitors the marketplace for changes in the information technology and data security segments of the industry, research, tracks, and analyzes IT activities and results.
Logically directs, controls, develops, and implements processes and procedures to maximize effectiveness of CCF's IT and data security functions in accordance with company goals and objectives.
Develops and implements strategies and tactics to ensure IT and data security goals success that will enhance and complement the goals and objectives of the Strategic Plan.
Leads the IT team, who are responsible for strategic and tactical projects (infrastructure, end-user support and collaboration applications), to maximize productivity, efficiency, and effectiveness of the department.
Ensures IT team executes defined activities to achieve goals that are in line with overall credit union objectives, mission, vision, service promises, and strategic plans.
Ensures that CCF follows all IT and data security regulations; develops procedural changes as compliance requires or new programs demand.
Directs the operations of computer systems for timely, accurate processing.
Manages e-commerce delivery operations.
Evaluates and/or designs new data processing applications.
Manages all data dictionaries to ensure efficiency and standardization within the development of new software systems.
Manages and negotiates contracts for the purchase, maintenance, and support of internal data processing systems and the provision of external data processing systems in accordance with the overall budget and strategic plan of the CU.
Monitors and compares prices with vendors to ensure best cost and reliable service of computer equipment.
Ensures that all third-party relationships meet due diligence requirements.
Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.