SVP, Digital Distribution and Revenue Leader

Chubb•Schaumburg, IL

About The Position

Chubb is a world leader in insurance. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients. The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally. At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it. Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic protected by law. Performance and qualifications are the only basis upon which we hire, assign, promote, compensate, develop and retain employees. Chubb prohibits all unlawful discrimination, harassment and retaliation against any individual who reports discrimination or harassment.

Responsibilities

Set the overall digital distribution domain mission, vision, and goals through collaboration with subject matter experts (SMEs) and business stakeholders
Manage the domain revenue/expense budget and guide the overall direction of the domain, including strategic decision-making, resource allocation across squads, and upholding quality standards.
Partner with and leverage all market-facing sales/business development resources to meet or exceed divisional financial goals
Lead and collaborate on growth strategies for all digital platform assets—users, inventory, traffic, engagement, etc.
Oversee, manage, and innovate API/platform initiatives and strategies, focusing on continual improvement of related KPI metrics
Develop and manage key distribution partner relationships as they relate to the small and lower midmarket/digital portfolio
Oversee Marketplace UX and collaborate with all technology constituents to drive improved performance, stability, and outcomes.
Act as a liaison with the rest of the organization, managing expectations with all stakeholders
Design, build, and maintain customizable, modular products fit for purpose across distribution platforms
Enhance analytic capabilities to increase efficiency and speed to market with distribution partners and internal sales teams
Define and track the domain’s key performance indicators
Facilitate quarterly business planning for the domain and shape (i.e., plan and prioritize) the domain backlogs at a high level
Build an Agile culture through effective leadership, role modeling, and people management
Demonstrate a commitment to ongoing professional development and awareness of industry trends
Advocate for the agent and customer, bringing design thinking into customer journeys