SWA Business Enablement Consultant

Southwest Airlines • Dallas, TX

9d • Onsite

About The Position

What if your expertise in events, communication, and training could create memorable engagements that strengthen Customer loyalty and elevate Southwest Business? The Southwest Business Enablement Consultant is a dynamic and collaborative thought starter that can manage complex corporate, Employee, and virtual events, influence effectiveness through training and communication, and deliver meaningful engagements for Southwest Business Employees and Customers. With creativity, strong communication, and a proactive, solutions-oriented mindset, the Southwest Business Enablement Consultant helps bring impactful events, communications, and trainings to life in a way that furthers Southwest Business’s Customer and brand growth. Additional Details The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours. U.S. citizenship or current authorization to work in the U.S. and no current or future work authorization sponsorship available . We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics.

Requirements

• Excellent organizational and time management skills with the ability to manage multiple projects and tasks simultaneously.
• Ability to work independently and cross-functionally as part of a team
• Ability to confidently represent the Team in cross functional projects and meetings
• Ability to develop a high level of confidence and trust from stakeholders
• Strong communication, presentation, and interpersonal skills.
• Exceptional written and verbal communication skills
• Creative and strategic problem-solving skills
• Required - High School Diploma or GED
• Advanced level experience, seasoned and specialized knowledge in: Sales Enablement including sales strategy, effectiveness, support, and engagement Project Management including the ability to identify risks and provide potential solutions, collaborate with stakeholders, and deliver against desired objectives Communication including strong written and verbal skills and the ability to communicate complex issues in a structured and concise manner
• Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines.
• Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986.
• Must be at least 18 years of age.
• Must be able to comply with Company attendance standards as described in established guidelines.
• Must meet confidentiality expectations as to confidential, proprietary and sensitive Company information
• Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
• Ability to communicate and interact with others in the English language to meet the demands of the job
• Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job

Nice To Haves

• Preferred: Experience with SharePoint, Canva, SWOOGO, and Sales f orce
• Preferred: Experience in sales

Responsibilities

• Support the execution and enablement of Southwest Business objectives and strategies through events, training, communication, and Customer insights.
• Support the Southwest Business event vision, budget, vendor negotiations, and ROI tracking while ensuring each experience aligns with strategy and furthers Customer engagement.
• Enhance the Departments sales skills, product knowledge, and understanding of the market through training that enables the Team to adapt to and remain competitive in the ever-changing B2B Sales landscape.
• Initiate and lead consistent efforts to develop tools, resources, and communications to enhance revenue performance and productivity both internally and across B2B Customer segment groups.
• Build brand advocates both internally and externally by engaging the Department and Customers in events and programs to advance business objectives, loyalty, and engagement.
• Serve as a sales enablement resource for the Sales Team throughout the selling cycle and manage projects when needed
• May perform other job duties as directed by Employee’s Leaders

Benefits

• Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
• Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings
• Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit
• Competitive health insurance for you and your eligible dependents (including pets)
• Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED