System Administrator Associate

SAIC•Panama City Beach, FL

21h

About The Position

SAIC is seeking a Systems Administrator for the Joint Expeditionary Command and Control (JEXC2) program based out of Panama City, FL. The qualified candidate will support the Joint & Expeditionary Command and Control (JEXC2) program, providing IT support to expeditionary C2 and C4I military systems. Job Responsibilities: Work on deployable IT systems that communicate over satellite. Development and integration of new software and technology. Management of trouble tickets and reporting of issues and actions taken daily and weekly. Communicate effectively with end users via phone, email, chat, etc. Troubleshoot and resolve customer issues in timely manner according to mission guidelines. Installation of new hardware or software. Creating and managing user accounts. Maintaining computer systems such as servers and databases. Planning and properly responding to system outages and various other problems. May include light programming or scripting to make the system workflows easier. Training computer users and assistants. Requirement for Operation and Maintenance support is typically 5 days a week for each C4I FoS fielded system. Work hours in excess of 40 hours per week per person may be required during contingency operations (deployments or exercises), an alternate work schedule may be required to support 24/7 operations. Typical core hours are 0800 to 1700.

Requirements

Bachelors and 0 years’ experience. (4 years’ experience accepted in lieu of degree).
DoD 8570 Baseline Cybersecurity Certification such as CompTIA Security+ (must have prior to hire).
IAT Level II or above certification in addition to baseline cyber certification (or ability to obtain within 6 months of hire).
Foundational knowledge of IT systems, servers, and networks.
Ability to troubleshoot IT issues.
Ability to communicate professionally and courteously with US Government and US Military personnel and other customers.
Understanding of Active Directory, Group Policy, and other Windows Roles and Features related to Enterprise services.
Security+ certification.
Secret clearance
Travel included up to 10%25.

Responsibilities

Work on deployable IT systems that communicate over satellite.
Development and integration of new software and technology.
Management of trouble tickets and reporting of issues and actions taken daily and weekly.
Communicate effectively with end users via phone, email, chat, etc.
Troubleshoot and resolve customer issues in timely manner according to mission guidelines.
Installation of new hardware or software.
Creating and managing user accounts.
Maintaining computer systems such as servers and databases.
Planning and properly responding to system outages and various other problems.
May include light programming or scripting to make the system workflows easier.
Training computer users and assistants.