System Administrator Intern

Direct Supply•Milwaukee, WI

About The Position

Direct Supply is building the future of healthcare technology with industry-leading products, solutions and platforms to help improve the lives of millions of seniors and those who care for them. In the System Administrator Intern position, you’ll support the foundational infrastructure powering our business—from servers and networks to backup systems and cybersecurity. You'll work alongside engineers, security specialists, and support teams to help maintain, optimize, and innovate the tools that keep Direct Supply secure and operational. Skills Needed: Solves Problems – Uses technology and sharp logic to craft inventive solutions to complex issues, digging deep to tackle root causes. Conducts impartial analysis, leaving no stone unturned for comprehensive insights. Applies AI and Technology – Identifies opportunities to boost efficiency and add value using AI and tech. Embraces and applies digital innovations and tech solutions to build business. Eagerly learns and integrates new technologies where they matter most. Invests in Development – Prioritizes the work most aligned to top of skill set and accepts assignments that broaden capabilities. Demonstrates relentless curiosity, proactively honing AI, technical and professional abilities for the future. Seeks and applies feedback to continuously learn and develop. Effectively Collaborates – Forges strong partnerships and works productively with others to achieve common goals. Finds common ground to solve problems and seeks out diverse perspectives to inform decisions. Quickly earns trust, puts others at ease, and shows empathy. Strong technical aptitude in server and network environments, along with excellent communication, and a working understanding of scripting or automation tools.

Requirements

Currently enrolled in a Computer Science, Information Technology, Cybersecurity, or related degree program.
Foundational knowledge of Windows and/or Linux server environments.
Introductory understanding of scripting or automation (PowerShell, Bash, or Python).

Nice To Haves

Familiarity with cloud platforms such as AWS, Azure, or Google Cloud.
Exposure to IT ticketing systems and system monitoring tools.
Understanding of networking fundamentals (e.g. TCP/IP, DNS, DHCP, VPN).

Responsibilities

Assist with server administration, system monitoring, and maintenance across Windows and/or Linux environments.
Help manage user accounts, access control, and permissions in Active Directory or similar tools.
Support backup and recovery systems to ensure uptime and data integrity.
Troubleshoot system alerts, network performance issues, and security incidents.
Contribute to installation and configuration of both software and hardware.
Document system configurations, troubleshooting procedures, and IT processes.
Collaborate with IT support to resolve help desk tickets and support infrastructure initiatives.
Assist with patch management, system updates, and equipment lifecycle activities.