System Specialist - Information Technology

Tela Bio Inc•Malvern, PA

1d•Hybrid

About The Position

A SQL Systems Specialist manages, monitors, and optimizes relational database systems (primarily SQL Server) to ensure data integrity, high availability, and security. They develop complex queries, maintain database performance, perform backups/restoration, and support development teams with data modeling and ETL processes. They will also work with SSRS, SSIS and Power BI daily to assist users with report requests.

Requirements

Bachelor’s degree in information systems, or a related field
Five years of relevant professional information system experience
Strong analytical and critical thinking abilities
Excellent communication skills, with the ability to engage effectively with both technical and non-technical team members in-person and remote environments
A user-focused perspective combined with strong business orientation
Capable of working independently within a dynamic, multi-entity environment
Standard work hours are Monday through Friday, 8:30 a.m. – 5:00 p.m., with flexibility required across North American time zones and a willingness to work additional hours as necessary
Consume, analyze, and manage data using Python, SQL, and other programming languages
Conduct basic business analyses such as exploratory data analysis and reporting. Transform results into digestible visualizations
Familiarity with SSRS as well as Report Builder
Knowledge of T-SQL, SQL Server Management Studio (SSMS), SSIS, SSRS, and/or SSAS
Ability to carry and lift product inventory of up to 10 lbs.
Must have demonstrated ability to multitask in high pressure, changing conditions.

Responsibilities

Convert business needs into needed specifications and coordinate with team members for customizations
Address user requests, resolve issues, and liaise with internal teams
Adherent to change management procedures
Performance Tuning: Monitoring database performance, identifying bottlenecks, and optimizing SQL queries, stored procedures, and indexes
Maintenance & Backup: Implementing backup/recovery strategies, managing database integrity checks, and handling SQL Agent jobs
Development Support: Collaborating with teams to design database schemas, develop ETL processes, and build SSIS packages/SSRS reports
Data Integrity & Security: Ensuring compliance with security standards (e.g., STIGs, HIPAA) and performing data migration/integration
Create, manage and update Power BI dashboards
Implementation & Continuous Improvement Track system adoption and KPIs to drive improvements. Recommend enhancements based on data and feedback.
Cross-Functional Collaboration & Change Management Act as an effective link between business teams and IT or development resources. Lead workshops, training programs, and meetings that involve multiple departments.
Assist in managing change initiatives to increase user acceptance of new processes, tools, and solutions, thereby enhancing system usage.