Systems Support Analyst Senior

American Electric Power • Columbus, OH

10h • Onsite

About The Position

What You'll Do: Deliver technical solutions to implement process improvements, serving as an SME on Maximo and Procurement organizations processes and applications. Provide analysis and implementation support of new technologies that would enhance SCPFO operations and its ability to serve its customers. Serve as a team lead and support IT project lifecycle, including requirements gathering, design, testing, implementation, and warranty support. Communicate application functionality to business unit personnel to maximize system capabilities in meeting process requirements. Oversee the creation of system specifications, business cases, and cost justifications to enhance the business’s utilization of emerging technologies. Support maintain up-to-date technical industry knowledge, a thorough understanding of AEP regulatory, legal, and financial policies and Sarbanes-Oxley (SOX) controls, as well as business unit processes and procedures. Develop procedures, quick reference guides and other documentation to improve usage of SCPFO applications. Develop business cases and cost justifications to support business process requirements.

Requirements

• Bachelor’s degree in computer science, engineering, or a related field and 5 years of experience in system engineering and analysis including the following:
• Designing, developing, testing, and implementing supply chain and procurement systems and technology using IBM Maximo, Ariba Business Network, Esker OnDemand, EasyLink, Electronic Data Interchange (EDI), and ServiceNow applications
• SQL database querying
• Supporting IT project lifecycle, including requirements gathering, design, testing, implementation, and warranty support
• Procurement and business supply chain processing

Responsibilities

• Deliver technical solutions to implement process improvements, serving as an SME on Maximo and Procurement organizations processes and applications.
• Provide analysis and implementation support of new technologies that would enhance SCPFO operations and its ability to serve its customers.
• Serve as a team lead and support IT project lifecycle, including requirements gathering, design, testing, implementation, and warranty support.
• Communicate application functionality to business unit personnel to maximize system capabilities in meeting process requirements.
• Oversee the creation of system specifications, business cases, and cost justifications to enhance the business’s utilization of emerging technologies.
• Support maintain up-to-date technical industry knowledge, a thorough understanding of AEP regulatory, legal, and financial policies and Sarbanes-Oxley (SOX) controls, as well as business unit processes and procedures.
• Develop procedures, quick reference guides and other documentation to improve usage of SCPFO applications.
• Develop business cases and cost justifications to support business process requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level