Teaching and Learning Specialist

George Mason University•Fairfax, VA

2d•$55,000 - $62,000•Hybrid

About The Position

The Teaching and Learning Specialist provides all levels of high quality face-to-face and online information literacy instruction on the Teaching and Learning team. The position works with the Teaching and Learning team librarians to teach, promote, and assess the educational mission of the team. This role provides reference and research support while maintaining a high level of patron satisfaction. The Teaching and Learning Specialist is instrumental and critical to achieving the Teaching and Learning team, Libraries’, and the university’s mission of teaching, learning, and engagement. The position participates in committees and/or workgroups as required to share knowledge, develop best practices, and implement and advance the work of the Libraries. This position may work a combination of days, nights, and weekends, depending upon the time of the semester.

Requirements

High school diploma or equivalent;
Teaching and/or training experience working with both individuals and groups;
Customer service experience;
Knowledge of library public services, instruction, and user engagement;
Demonstrated strong communication skills to convey complex ideas with clarity;
Demonstrated ability to build relationships, foster trust, and collaborate across diverse teams;
Ability to balance competing priorities and meet deadlines; and
Familiarity with library systems and resources.

Nice To Haves

Bachelor’s degree in related field;
Teaching experience in academic libraries or another related higher education environment;
Academic library experience;
Library public service experience, particularly in instruction, user experience, and/or marketing and outreach;
Experience leading team/group projects;
Experience assessing user learning or user needs;
Experience with desktop publishing, including publication design and editing;
Proficiency with current course management software, web authoring tools, multimedia creation tools, library instructional tools, citation management tools, and/or social media; and
Ability to use, train, and/or explain current research tools and methods.

Responsibilities

Conducts individual, group, and class library instruction sessions and workshops;
Creates and maintains technology-based tools to support the Libraries' reference, instruction, and outreach services; and
Coordinates and facilitates professional development sessions for library instructors at George Mason University and regionally.
Manages statistics and assessment data for instruction;
Creates statistical and written reports on the Libraries’ learning activities; and
Collaborates with the Teaching and Learning team librarians and staff, as well as other Learning, Research, and Engagement librarians, to assess instruction programs in the University Libraries.
Collaborates with the Teaching and Learning team librarians and staff to facilitate the library instruction request process;
Participates in and contributes to the university, Libraries, and departmental meetings;
Facilitates University Libraries' and departmental-wide project tasks, and handles other departmental or library duties assigned, scheduled, or requested;
Serves on library, campus, IT, or university committees and working groups as assigned, to plan, develop, and implement improvement(s) and research, and select resources;
Participates in formulating policies, procedures, and priorities for improving work processes on the Teaching and Learning team; and
Trains new staff in instruction policies and procedures.
Provides high-level reference, research, and information services and point-of-need user instruction to the George Mason community in person or via chat, text, phone, and email.
Schedules, plans, and/or conducts orientations, tours, presentations, and campus events to describe and promote library services and programs;
Develops and maintains knowledge and use of current multimedia resource development software and other available instructional technologies applicable to library reference and research services;
Serves in a lead capacity in implementing new instructional technologies; and
Serves as a library liaison to other campus unit(s).
Other related duties as assigned.