Technical Engineer (Telecomm) - Oahu

Hawaiian Electric Companies•Honolulu, HI

2d•Onsite

About The Position

We recognize our competitive advantage -- our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company. Our employees are committed to the company's foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package. Posting End Date: This position will remain open until filled. Early applications are highly encouraged. BRIEF POSTING DESCRIPTION: The P EO TELECOMMUNICATIONS - OPERATIONS Department of the P TELECOMMUNICATION Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: Professional) JOB FUNCTION: Provides engineering level technical support in the installation, operation, and maintenance of the Communications, Energy Management System (EMS) and the computer/electronic equipment.

Requirements

Thorough working knowledge of digital logic, electronics, electrical engineering fundamentals, and microprocessor-based technology normally acquired through college level courses, or equivalent experience.
Working knowledge of communications systems fundamentals; and computer operating system firmware strong computer skills including Microsoft Office applications, including Windows Server, Windows Active Directory, Linux, VM Ware, TCP/IP, OSPF, BGP, ASA Firewalls, Nokia SR OS, and Cisco XR and XE operating systems.
Working knowledge of SolarWinds and ServiceNow for developing physical and logical network topologies for existing and future network infrastructures.
Working knowledge of local area networks (LAN), MPLS, wireless communication equipment, PLTE, Microwave, antennas, microphones, consoles, interconnecting cables and electronic interference suppressors, Transfer/Trip Teleprotection Circuits, Remote Terminating Units, analog and digital radio, microwave and fiberoptic technology, etc are desirable.
Excellent oral and written communication skills.
Ability to resolve technical problems in the field under adverse conditions.
Strong interpersonal skills to influence and persuade various groups or individuals.
Ability to remain flexible in a demanding work environment and adapt to rapidly changing priorities.
Must have or be able to qualify for a State of Hawaii driver’s license.
Must meet the standards for driving positions stated in the Hiring Standards for Driving Positions policy. These standards may be adjusted periodically to meet business and safety objectives.
Ability to assume a supervisory role for on-site field work.
Multiple (5-7) years of engineering experience working with telecommunications equipment, digital and electronic computers, and control systems, with a basic minimum of three years.

Nice To Haves

Current Cisco certification and Nokia Network Routing Specialist (NRS) certifications are desirable.
FCC License is also desirable.

Responsibilities

Provides engineering level support to the Communications Section for the installation and maintenance of respective equipment.
Performs on-site field work.
Able to consult, identify, evaluate, design, architecture, and implement to create solutions for existing and future projects that will assist Telecom integration with the NOSC to assist in monitoring Telecom assets: Primarily using SolarWinds in conjunction with ServiceNow.
Conduct investigations and work with field personnel, contractors, or vendors to resolve equipment problems.
Must be able to supervise bargaining employees as required.
Follow up to assure proper resolution of problems with engineering, contractors, and vendors.
Assures the proper and complete integration of new types of equipment into the system; including training, spare parts, test equipment, safety, and creating maintenance, operational procedures, and job aids.
Prepare and submit studies and engineering requests as needed to resolve problem areas identified through reviewing maintenance and test reports.
Follow up to assure satisfactory implementation and completion of recommended actions.
Establish technical documentation to define the preventive maintenance programs.
Update the procedures as required to meet the requirements of new or upgraded equipment with particular emphasis on safety of personnel.
Maintain working database or software storage of working circuits, circuit layout records (CLRs) in accordance with Telecom Engineering record standards and naming conventions, utilizing Net Terrain or a similar on-line storage source that can be accessed by all.
Assist Supervisor with administrative duties such as budget, meetings, updates, reports, as-built updates, and training for section personnel.
Participate as an instructor when qualified.
Substitute for Communications Supervisor when needed.
Must be available for emergency calls at all times.
Provides engineering level technical support in the installation, operation, and maintenance of the Energy Management System and other computer/electronic equipment.
Runs diagnostic routines and analyzes system malfunctions on front end processors, modems, computer peripherals, remote terminal units, generator control units, generator control panels, transducers, recorders, power supplies, watt-hour meters, relays and other equipment pertaining to the EMS system.
Recommends and implements equipment modifications.
Compile performance data and performs failure analysis to improve equipment reliability.
Develops and reviews test, troubleshooting, alignment, and calibration procedures and analyzes and evaluates test data.
Develops diagnostics and implements hardware test equipment for digital printed circuit boards.
Coordinates work with other divisions, departments, customers, and manufacturers.
Assists engineering departments in special projects.
To keep abreast on new technological advancements while being able to apply this new technology into the existing EMS and Communication structure.
Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.