Technical Sales Engineer

NCS Credit•Highland Heights, OH

About The Position

NCS Credit is the leader in providing credit professionals, throughout the U.S. and Canada, with proactive solutions to secure receivables, minimize credit risk and improve profitability. NCS provides superior service and customized solutions to meet the needs of our clients. We strive to provide an engaging and collaborative work environment focused on growth for our employees and our business. We are a NINE year Top Workplace award winner! Watch our "Join the Team" video https://youtu.be/HqKnRsk5mzQ and be part of the #1 Notice/Lien Service in the country! Job Summary: The Technical Sales Engineer collaborates with the Sales and IT teams to present technical software solutions and services to clients. This position is responsible for evaluating client needs, aligning product offerings to specific client requirements, and delivering product demonstrations to assist in the sales process.

Requirements

Advanced verbal and written communication skills
Technical acumen
Strong problem solving skills and critical thinking ability
Ability to translate complex technical tools into clearly understandable concepts
Excellent presentation skills
Strong listening skills
Proven selling skills
Bachelor's degree in computer science, business administration, or related field; master’s degree preferred
Three plus years’ experience in a B2B sales capacity
Experience delivering product demonstrations
Ability to travel as needed
Ability to communicate impactfully across all communication platforms including in-person, and through online meeting platforms
Manual dexterity
Near visual acuity
Ability to bend, crouch, and reach
Prolonged sitting while viewing a computer monitor
Frequent typing and use of keyboard/mouse

Nice To Haves

master’s degree preferred

Responsibilities

Understand and articulate NCS Credit’s technical products and service features, functionality, and benefits
Create and deliver customized product demonstrations to showcase features and address client technical questions/concerns
Collaborate with internal teams to gather technical requirements and ensure successful implementation of solutions
Document client needs and preferences, communicating with NCS Credit’s technical team to improve overall client experience.
Provide general feedback to NCS Credit’s technical team on desired client UI/UX features and capabilities
Provide technical support and guidance to clients throughout the sales process.
Prepare and deliver proposals and quotations based on customer requirements.
Maintain strong relationships with existing clients and identify opportunities for upselling and cross-selling.
Stay up-to-date with industry trends, competitor products, and emerging technologies.
Participate in trade shows, conferences, and industry events to promote NCS Credit's products.
Assist in the creation of technical guides and reference material for client utilization
Collaborate and strategize with the Sales team to close prospective client engagements
Other duties as assigned