Technical Sales Support - East Coast

Sony

7d•$55,153 - $73,738•Hybrid

About The Position

Sony Electronics Inc. is looking for the risk-takers, the collaborators, the inspired and the inspirational. We want the people who are brave enough to work at the cutting edge and create solutions that will enrich and improve the lives of people across the globe. In addition to competitive pay and benefits, we offer an environment and culture that promotes Diversity, Equity and Inclusion. In addition, our team members enjoy innovative work-life balance opportunities including a hybrid home/office workplace, monthly “Free Fridays”, and early shutdowns on Fridays throughout the year (including half-days during the summer). Join us on our mission to fill the world with emotion through the power of creativity and technology. Sony's Purpose is simple. We aim to fill the world with emotion, through the power of creativity and technology. We want to be responsible for getting hearts racing, stirring ambition, and putting a smile on the faces of our customers. That challenge, combined with our spirit of innovation, motivated us to create groundbreaking technology, entertainment, and services for people worldwide. Our history as a global brand had been built around employees that all have a passion for touching peoples' lives, and pride in pushing beyond that status quo to produce truly extraordinary results. Sony Electronics has an exciting full-time opportunity for a Technical Sales Support Representative. If you love entertainment technology, have great custom installation experience, and love to talk to a wide variety of audiences, then we want to hear from you! This role will focus on locations in and around the East Coast. We are seeking a highly skilled professional capable of creating a positive impression of Sony and offer sales support for Sony dealers and installers that sell Sony products in the Custom Installation Channel. You are someone who can build rapport with different audiences and create a “Sony first” mentality with dealers in the territory. You are also someone that maximizes product sales by supporting Sony dealers, distributors, and sales rep companies within the territory. Deep understanding of the CI channel and related products, product education, system design assistance, data collection, as well as others as needed. You love training and educating both associates and customers. You love entertainment, technology, and bringing the Sony Experience to your dealers and their customers. The ideal candidate will live within or near The Assigned Sales Territory (East Coast).

Requirements

5+ years in Custom Integration or Related Channel: Sales, Installation, Training, or Technical Support.
Ability to travel up to 60% of the time
Ability to lift 75 lbs.
Willingness to learn and teach others about exciting new features, technology, and how they benefit Sony dealers and customers.
Must be able to work weekends/nights for Product launch events, Dealer events, or Sales and Training events. This may include: CES, CEDIA, etc. and may also include working outside normal business hours.
Sales focused with the ability to influence others to execute your strategies with a focus on ROI
Excellent communication and interpersonal skills needed with the ability to build strong collaborative relationships and engage with all levels of dealer and market personnel.
Strong decision-making skills with the ability to solve problems creatively, effectively, efficiently and at times individually
Willingness to take ownership in your business and learn, plan, or implement what is required to succeed
Must live in a location within the territory
Strong communication skills, both written and oral.

Nice To Haves

Bachelor’s Degree
Strong Microsoft Office skills, especially in Excel, PowerPoint, and Outlook
High Level Understanding: 2-piece Projection Systems, Control Systems, Home Cinema, Multi-Room AV systems.
Established Relationships with Key Dealers, Sales Reps, and Complimentary Vendors
Ability to edit short videos for YouTube content is a Plus

Responsibilities

Developing and maintaining beneficial relationships with company principals, sales teams, and installers
Creating and maintaining dealer and sales advocacy for the Sony brand
Analyzing daily/weekly sales data to plan and execute actions to maintain and improve sell through
Educating dealer personnel on Sony and how to sell/install the Sony product line effectively. Host trainings (Virtual and In-person) for dealers and distributors
Supporting Sales through consultative collaboration with Sony dealers in the territory
Monitoring demo product inventory and ensuring product is placed on the selling floor.
Support National, Regional, & Local industry and dealer events as a brand representative of Sony
Conducting demonstrations and directly assisting dealers as needed by answering their questions and providing solutions
Gathering, summarizing, and reporting on field and channel feedback and insights
Manage demo samples and facilitate product evaluations across the sales territory
Work with the other Regional Managers and TSS’s to achieve group goals and deliver a consistent dealer experience across the country
Be a point of contact for dealers for troubleshooting and directing them to correct settings or to the service team