Technical Services Specialist

Nucor

2d

About The Position

Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of North America's largest steel and steel products manufacturer, offering unmatched career opportunities and stability. We are known for our innovative sustainability practices and are the continent's largest recycler. Our vibrant culture, built on personal connections and teamwork, empowers every team member with the freedom to innovate and contribute to our collective success. Experience a workplace where safety, efficiency, and meaningful personal connections define every day, enriching both our teammates and the communities we serve.
Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit sharing, Pay-for-performance bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and more.

Travel Expectation:Travel for this role is approximately 30% and includes customer job‑site visits for investigations, on‑site education, supplier development, and audits. Some may be required on short notice.Basic Job Functions:The Technical Services Specialist is responsible for answering customer quality and application questions in a timely and accurate manner by phone and email. This role supports our customers while helping the division achieve safety, quality, cost, production, and profitability objectives. Key responsibilities include evaluating and interpreting customer requirements (prints and specifications) to determine manufacturability within Nucor Fasteners, serving as the first point of contact for technical services and quality inquiries, and determining when issues should be escalated as formal claims or complaints.

This role will be expected to serve as backup support for Quality Engineers when needed.

Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

Candidates must be legally authorized to work in the U.S.
Nucor will
not
sponsor the need for a visa now or in the future.
Candidates must be able to perform all essential functions of the job with or without a reasonable accommodation.

Nucor is an Equal Opportunity
Employer and a drug-free workplace

Requirements

• Associate or bachelor’s degree OR five (5) years fastener manufacturing experience

Nice To Haves

• Quality Process Knowledge (APQP & PPAP)
• Blue Print Knowledge (Used during special quotes, APQP and PPAP)
• Specification Interpretation (Reading and reviewing specs to meet customer expectations)
• Knowledge on ISO14001 and IATF 16949 Audits

Responsibilities

• Answering customer quality and application questions in a timely and accurate manner by phone and email
• Evaluating and interpreting customer requirements (prints and specifications) to determine manufacturability within Nucor Fasteners
• Serving as the first point of contact for technical services and quality inquiries
• Determining when issues should be escalated as formal claims or complaints
• Serve as backup support for Quality Engineers when needed
• Initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Disability Insurance
• 401K and Roth accounts
• Profit sharing
• Pay-for-performance bonuses
• Paid parental leave
• Tuition reimbursement
• Stock program
• Scholarships

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree