Technical Trainer

Persistent Systems • New York, NY

1d • $133,000 - $166,000

About The Position

Persistent Systems LLC is seeking a Technical Trainer responsible for developing, conducting, and evaluating customer-focused hands-on technical training programs to join our team in New York City. In this dynamic role, you will develop training outlines, presentations, materials, and evaluations for the company’s Wave Relay® training courses. You will also be responsible for evaluating training programs on an on-going basis by collecting feedback from customers and working with internal teams to ensure maximally effective training programs.

Requirements

• Technical degree or equivalent knowledge/skills, preferably in Electrical or Computer Engineering or Military Communications
• Experience conducting and evaluating customer-focused training in a classroom environment or experience speaking to groups of people
• Understanding of networking and IP scheming
• Must be willing and able to travel up to 25% of the time
• Must have the ability to obtain and maintain a United States security clearance

Nice To Haves

• Understanding of radio frequencies (RF) and wireless communications
• Knowledge of mobile ad hoc networking (MANET)
• Networking Certification (Networks+, Security+, CCNA etc.)
• Experience with Wave Relay® products
• Experience conducting training for both commercial and government customers
• Active United States security clearance

Responsibilities

• Delivering comprehensive training programs for customer-focused Wave Relay® courses
• Developing training outlines, presentations, course handouts, and knowledge/skills tests
• Developing and conducting training effectiveness evaluations to continually enhance the company’s customer-focused training programs, including online training content
• Mentoring instructors to enhance customer-focused training programs
• Ensuring all training programs and courses meet business needs and quality standards
• Conducting needs assessments, anticipate future training needs, and plan accordingly
• Directing and delivering classroom training alongside Field Application Engineers
• Manage course enrollments and attendance

Benefits

• medical, dental, vision, life, and disability insurance
• paid time off (sick time and vacation time)
• flexible spending accounts
• 401(k) plan with company match
• fitness membership reimbursement
• tuition assistance
• mental health benefits
• pet care discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed