Manager Training

Exyte GmbHChandler, AZ
2d

About The Position

The Technical Training Manager is responsible for development and delivery of a globally aligned and standardized training & certification program to develop new and existing employees throughout their learning journey. This position assesses developmental needs of the facility services business line to develop and drive training initiatives in a productive and efficient manner. The role will create the framework to be delivered by local trainers, engineers and managers for technical employees, and also self-paced learning where practical. This position actively searches, creatively designs and implements effective methods to educate, enhance performance and recognize performance. This role will lead the development of a training facility and develop a training roadmap, structure, packages as well as identify training resource requirements.

Requirements

  • Bachelor’s degree in Engineering, Facilities Management, or related technical field preferred; equivalent experience considered.
  • 10+ years of progressive experience in Technical Facility Management or Operations Management in a semiconductor, biopharma, or high-tech manufacturing environment.
  • Demonstrated success managing site or regional operations teams in mission-critical facilities.
  • Proven record of maintaining uptime, safety, and quality metrics.
  • Familiarity with EHS compliance, reliability programs, and process systems such as gas, chemical, and UPW.
  • Leadership & Team Management: Strong ability to lead and develop front-line operations teams across multiple sites.
  • Operational Discipline: Executes with urgency, precision, and reliability in high-stakes environments.
  • Technical Expertise: Working knowledge of facility systems including TGCM, UPW, WWT, electrical, and mechanical utilities.
  • Problem Solving: Analytical approach to troubleshooting and root cause resolution.
  • Client Service: Professional communication and ability to build trust through consistent performance.
  • Financial Awareness: Understanding of budget management, cost control, and contract compliance.
  • Collaboration: Works effectively with regional directors, business development, and corporate support teams.
  • Must have Excellent verbal and written communication skills including strong English language

Responsibilities

  • Training Needs Assessment: • Identify and assess the training needs of employees across different departments and levels within the organization. • Conduct surveys, interviews, and performance evaluations to gather data on skills gaps and training requirements.
  • Training Program Design and Development: • Design and develop training programs, modules, and materials tailored to address identified skill gaps and developmental needs. • Scope out the training facility including equipment for hands on demonstration. Work with leadership to develop cost estimates work with the other business units on installation • Collaborate with subject matter experts in the functional departments to obtain/develop engaging and effective learning content. • Incorporate various learning methodologies, such as instructor-led training, e-learning, workshops, and simulations, to ensure comprehensive learning experiences.
  • Training Delivery and Facilitation: • Facilitate training sessions for employees, including new hire orientation, onboarding programs, leadership development workshops, technical skills training, and soft skills training. • Utilize effective training techniques and tools to engage participants and promote active learning. • Coordinate with trainers, guest speakers, and external training providers as needed.
  • Collaboration and Stakeholder Engagement: • Collaborate with HR, department heads, and key stakeholders to align training initiatives with business goals and strategic objectives. • Build relationships with external training partners, vendors, and industry associations to stay informed about new training methodologies and resources.
  • Documentation and Reporting: • Maintain accurate records of training activities, attendance, certifications, and learning outcomes. • Prepare and present reports on training effectiveness, ROI, and key performance indicators to senior management and decision-makers.
  • Learning Management System (LMS) Administration: • Oversee the administration and maintenance of the organization's learning management system (SAP SF LMS), including course enrollment, tracking progress, and generating reports. • Ensure compliance with regulatory requirements and industry standards related to training and development activities.
  • Develops and maintains organizational communications such as intranet bulletin boards and newsletters to ensure employees have knowledge of training and development events and resources. • Exemplifies the desired culture and philosophies of the organization. • Administers spending against the departmental budget. • Ability to travel up to 50% to meet with Managers to determine development of training programs needed as well as conduct training sessions.
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