Technical Training Program Specialist - Flow Cytometry

Cytek Biosciences Inc • Fremont, CA

5d

About The Position

The Technical Training Program Specialist - Flow Cytometry will drive technical excellence for our Flow Cytometry Field Service Engineering team by designing and executing high-impact training strategies. You will partner with Technical Product Managers (TPMs) and Subject Matter Experts (SMEs) to translate complex technical workflows into engaging, scalable learning solutions.

Requirements

• Bachelor’s degree in a relevant technical field preferred.
• At least 2+ years’ experience in learning & development, preferably in the life sciences environment.
• Experience in curriculum development
• Experience with e-learning tools and platforms
• Proven track record of successful technical training delivery
• Excellent verbal and written communication skills
• Ability to present complex technical information in an easily understandable way
• Strong analytical and problem-solving skills
• Proficient in Microsoft Office and other technology-based training tools
• Ability to work independently and as part of a team
• Ability to lift at least 25lbs.
• Ability to travel approximately 20% to support in-person technical training.

Nice To Haves

• Experience using and repairing flow cytometers preferred

Responsibilities

• Develop and deliver training programs for Field Service Engineers for company specific products and tools.
• Evaluate and assess trainee progress and provide feedback to the individual and management.
• Design and update training materials, including presentations, eLMS content, videos, and tutorials
• Maintain and update training records and reports
• Provide support to staff during and after training sessions
• Conduct needs assessments to identify training requirements
• Stay current on industry developments and incorporate new technologies into training programs
• Facilitate professional development workshops, including online sessions.

What This Job Offers

• Job Type: Full-time
• Number of Employees: 251-500 employees