SUMMER 2026 - Technology Services Student Technician

Covenant CollegeLookout Mountain, GA
1dOnsite

About The Position

The Technology Service Summer Technician assists the department by providing front-line customer service and operational support across campus. Primary duties will include AV assistance for summer conferences and inventory management for technology equipment owned by the College.

Requirements

  • Prior experience in A/V work.
  • Technical troubleshooting skills.
  • High motivation to provide excellence in customer support.
  • Personable, willing to learn, punctual.
  • Basic knowledge of Microsoft Office Suite, including Word, Excel, and PowerPoint.
  • Basic knowledge of Google Mail, Calendar, Contacts, Drive, Sheets, Docs, and Slides.
  • Able to lift 50 lbs.
  • Able to climb a ladder.
  • Able to sit for long periods of time.

Responsibilities

  • Mix sound for concerts, conferences, and various summer events.
  • Deliver and connect computers across campus
  • Assist with inventory management and other special projects.
  • Answer the Help Desk phone and log calls into the call tracking system.
  • Greet people who enter the office and answer their questions (e.g. connecting to the ScotsWifi network, resetting passwords, etc.).
  • Act as an administrative assistant for the department (i.e. general office duties such as typing, filing, checking mail, etc.).
  • Proofread existing end-user documentation and departmental reports.
  • Fulfill such other duties as assigned by the Chief Information Officer.
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