Telecommunications Engineer 4

WEX•Boston, MA

21d

About The Position

Telecommunications Engineer: Provides the planning, design, acquisition and implementation of the company’s communications system. Evaluates company requirements to determine whether an internal or other operating system is more appropriate. Conducts project planning, cost analysis and vendor comparisons. Performs traffic study analysis to determine best configuration of systems. Note: May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions. May include company-wide, web-enabled solutions. How you'll make an impact Manages and operates the company's internal data and telecommunications systems. Plans, designs, and installs Cisco Voice equipment in support of enterprise-level VoIP architectures, including Cisco Unified Border Element, Peripheral and VXML Gateways. Provide support services for SIP Signaling. Troubleshoots network issues and coordinates with vendors for installation of such items as routers, circuits, and other networking components. Works on project implementation. Provides training and assists with proposal writing. Conducts project planning, cost analysis, and vendor comparisons. May be internal or external, client-focused, working in conjunction with Professional Services and Outsourcing functions. May contribute to company-wide, web-enabled solutions. Focuses on ensuring that products and hosted networks are designed and developed to be cyber-safe and compliant.

Requirements

5+ years of relevant technical telecommunications experience.
Advanced proficiency in enterprise Cisco voice platform support and design experience.
The ideal candidate will be fluent in multiple versions of Cisco Voice products.
Automation & Scripting: Proficiency in PowerShell, Python, Ansible, or similar languages to automate complex administrative tasks and system integrations.

Nice To Haves

AI experience preferred.
Cloud-based voice platforms such as Genesys PureCloud

Responsibilities

Manages and operates the company's internal data and telecommunications systems.
Plans, designs, and installs Cisco Voice equipment in support of enterprise-level VoIP architectures, including Cisco Unified Border Element, Peripheral and VXML Gateways.
Provide support services for SIP Signaling.
Troubleshoots network issues and coordinates with vendors for installation of such items as routers, circuits, and other networking components.
Works on project implementation.
Provides training and assists with proposal writing.
Conducts project planning, cost analysis, and vendor comparisons.
May contribute to company-wide, web-enabled solutions.
Focuses on ensuring that products and hosted networks are designed and developed to be cyber-safe and compliant.