Telecommunications Operations Specialist – Night Shift

Markon•Herndon, VA

6d•$160,000 - $185,000

About The Position

Markon is seeking a Telecommunications Operations Specialist to support a mission-critical Operations Center environment focused on incident and event management for global communications systems. In this role, you will provide troubleshooting, monitoring, and operational support for satellite, voice, and data communications systems supporting the Sponsor and multiple government agencies. The ideal candidate will help maintain secure and reliable communications infrastructure that supports 24/7 crisis communications and mission operations.

Requirements

Active TS/SCI w/ Polygraph
8+ years of experience supporting a mission operation center within telecommunications
Night shift schedule required, supports 24-hour crisis communications operations

Responsibilities

Provide troubleshooting and operational support for satellite voice/data, landline, and secure/non-secure telephone communications systems
Support a 24/7 Operations Center environment with emphasis on incident response and event management
Operate, monitor, maintain, and troubleshoot communications infrastructure, including:
Routers and switches
Servers
Leased-line communications systems
Cryptographic equipment
UHF communications equipment
Monitor and maintain the integrity of multiple high-speed data links
Identify, isolate, and resolve network and communications faults
Develop and maintain network and system monitoring tools supporting global communications infrastructure
Use data analytics and data science techniques to improve situational awareness and predictive monitoring of deployed systems
Provide VIP communications support for senior government officials when required