Telephone Operator-Receptionist

McLaren Health CareFlint, MI
38d

About The Position

Responsible for operating the main hospital switchboard equipment; handling incoming and outgoing calls; interfacing with all hospital departments, physicians, nursing units, patients, and others; operating the public address and overhead paging systems, using the computer terminal; receiving the public at the information desk.

Requirements

  • High School Diploma or equivalent
  • Ability to operate related telephone equipment
  • 3 months experience utilizing Windows based functionality and programs
  • Ability to enunciate and communicate effectively in a courteous, controlled, and tactful manner under various levels of stress.
  • Ability to maintain confidentiality

Responsibilities

  • operating the main hospital switchboard equipment
  • handling incoming and outgoing calls
  • interfacing with all hospital departments, physicians, nursing units, patients, and others
  • operating the public address and overhead paging systems
  • using the computer terminal
  • receiving the public at the information desk
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