THRIFT STORE SUPERVISOR

Union Rescue Mission•Whittier, CA

6d•Onsite

About The Position

Under the supervision of the Thrift Store Manager, the Supervisor is responsible for assisting the Store Manager with all daily operations, including merchandising, pricing, marketing, supervising, scheduling, sales and training. In the absence of the Store Manager, this position will assume the manager’s duties.

Requirements

High school diploma or equivalent, required.
Must have a minimum of 3 years of Thrift Store experience or retail operations.
Must have a valid driver’s license, a clean DMV record and the ability to be added to the company auto policy.
Ability to communicate effectively both verbally and in writing.
Must have strong customer service skills.
Must have working knowledge of Microsoft Office.
Must have strong organizational skills.
Must have strong time management skills.
Must be detail oriented.
Must be able to multi-task in a high-volume environment.
Must be able to be an effective team member and handle project leadership responsibility.
Must be able to occasionally travel locally.
Must be able to lift 50 lbs.
Requires manual dexterity for regular repetitive finger motion and frequently reaching, pulling, pushing and lifting of objects and operating equipment.
Requires regular standing, walking, sitting, crouching, stooping, speaking, hearing and seeing.?
Requires ability to operate a pallet jack & Forklift.

Nice To Haves

Two years shift supervision, preferred.
Fluency in Spanish, both verbal and written, a plus.

Responsibilities

Assist the Store Manager to oversee general store operations relating to merchandising, inventory control, training, and sales.
Assist cashiers and help in the register area, as needed.
Communicate regularly with the Store Manager about store issues.
Responsible for daily cash handling, credit card transactions and bookkeeping including night drop deposits in the store manager's absence.
Actively engage customers on the sales floor to increase donations and merchandise sales to ensure monthly revenue goals are met.
Provide excellent customer service by greeting and assisting customers and donors and responding to customer inquiries/complaints.
Promote repeat business and word-of-mouth advertising through building excellent customer relations.
Ensure employees, CLDP and volunteers are properly trained in store operations and procedures.
Ensures physical maintenance, cleanliness and attractiveness of store and displays.
Enforce and maintain safety and all health and security policies and procedures.
Conducts tasks and other projects as assigned by the Thrift Store Manager.
Commitment to URM mission, vision, and core values.
Encourages guests in their faith and growth in Jesus Christ.