Ticket Office Cashier - Borgata

MGM Resorts International • Boynton Beach, FL

2d • $16 • Onsite

About The Position

Are you ready to be part of the excitement and deliver unforgettable experiences? As a Ticket Office Cashier, you will engage directly with guests, facilitating ticket sales for a wide range of thrilling shows, events, exhibits, and attractions across our properties. Your commitment to exceptional guest service will not only exceed expectations but also create lasting impressions, all while mastering cash handling and service recovery. Join us and play a key role in bringing smiles to our guests' faces!

Requirements

• Work varied shifts, to include weekends and holidays

Nice To Haves

• 6+ Months of Prior Relevant Customer service and cash handling Experience Preferred

Responsibilities

• Sell tickets, upsell, cross sell and process ticket orders, will call for shows, events, exhibits, and attractions for all properties utilizing prompt and courteous service to all guests
• Perform ticket verification prior to entry into exhibit and events
• Provide educated answers to guest questions, and able to furnish detailed information regarding property facilities and services
• Resolve guest complaints within the scope of authority
• Utilize and balance a cash drawer and ticket sales with various tender types
• Interpret and operate numerous computer and ticketing systems with accuracy
• Answer multi-line telephones using proper etiquette

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed