Ticket Operations Intern

MLB • Houston, TX

9d

About The Position

As Intern, Ticket Operations, you will work out of the Ticket Sales, Services and Operations Department to help assist the ticket operations team with everyday ticket operations responsibilities. Ideal candidates must have the ability to learn quickly, be detail oriented, and fully buy-in to the digital ticketing experience. In addition, applicants must be able to adapt, work effectively under pressure, and produce accurate results in a fast-paced environment.

Requirements

• Strong attention to detail and excellent communication skills
• Propensity to learn and apply skills needed in a ticket operations role
• Demonstrate ability to work well with different personalities and teammates
• Proficient with Microsoft excel, word, and PowerPoint

Responsibilities

• Assist with ticket operations event setup (event creation, ticket pricing, event access, and accuracy checks)
• Assist with mobile ticketing support on smartphone and tablet devices
• At times help manage the inbound ticket help phone line and ticket help inbox
• Assist in the timely processing of ticketing service requests
• Inform the Ticket Operations Manager of any issues regarding ticketed events and provide possible solutions when needed
• Performs other duties as assigned

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: No Education Listed