Title Services Representative II - Remote

Radian Group Inc. • Pittsburgh, PA

10d • $16 - $24 • Remote

About The Position

See yourself at Radian? We see you here too. At Radian, we see you. For the person you are and the potential you hold. That’s why we’ve embraced a new way of working that lets our people across the country be themselves, be their best and be their boldest. Because when each of us is truly seen, each of us gives our best – and at Radian, we’ll give you our best right back. See Yourself as a Title Services Representative II The Title Services Representative II reviews documentation and performs multiple administrative functions according to the needs of a particular team/department. This includes, but is not limited to, reviewing documents for accuracy, delivering various items to clients, and assisting other internal departments with various administrative requests. Level II Representatives are able to perform department-specific duties independently with little supervision and are expected to manage a high volume with minimal errors.

Requirements

• HS Diploma or GED
• 2 or more years of prior work-related experience
• Minimum of two years’ experience within the real estate industry and/or title and closing company required.
• Proficiency in Outlook, Excel, and Word.
• Strong communication skills.
• High ethical standards.
• Motivated, positive, team player.
• Strong verbal, written and interpersonal skills.
• Ability to problem solve in a growing and expanding business.

Responsibilities

• Address inquires and escalations from clients, borrowers, real estate agents, internal staff, and management in a professional and timely manner.
• Audit team member’s orders for compliance with client requirements and company guidelines.
• Identify title defects and work to resolve the issue quickly and appropriately for the client and product.
• Work with vendors to complete work timely and accurately.
• Recognize when to escalate an issue to management.
• Train and support Level I Title Service Representatives as appropriately assigned.
• Be able to work multiple queues across multiple channels as needed.
• Perform other duties as assigned or apparent.

Benefits

• Competitive Compensation: anticipated base hourly rate from $16.00 to $24.00 based on skills and experience. This position is eligible to participate in an annual incentive program.
• Rest and Relaxation. This role is eligible for 20 days of paid time off annually, which is prorated in the year of hire based on hire date. In addition, based on your hire date, you will be eligible for 9 paid holidays + 2 floating holidays. Parental leave is also offered as an opportunity for all new parents to embrace this exciting change in their lives.
• Our Company Makes an Impact. We’ve been recognized by multiple organizations like Bloomberg’s Gender-Equality Index, HousingWire’s Tech 100, and The Forum of Executive Women’s Champion of Board Diversity. Radian has also pledged to SHRM’s CEO Action for Inclusion & Diversity commitment.
• Comprehensive Health Benefits. Multiple medical plan choices, including HSA and FSA options, dental, vision, and basic life insurance.
• Prepare for your Future. 401(k) with a top of market company match (did we mention the company match is immediately vested?!) and an opportunity to participate in Radian’s Employee Stock Purchase Plan (ESPP).
• Homebuyer Perks. Our Homebuyer Perks program helps employees navigate the home searching, buying, selling, and refinancing processes and provides valuable financial benefits to encourage, enable, and support home ownership.
• Additional Benefits. To learn more about our benefits offerings, visit our Benefits Page.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED