TOC/EOC Technician

SAIC • Ashburn, VA

11h • Onsite

About The Position

SAIC® is a premier Fortune 500® mission integrator focused on advancing the power of technology and innovation to serve and protect our world. Our robust portfolio of offerings across the defense, space, civilian and intelligence markets includes secure high-end solutions in mission IT, enterprise IT, engineering services and professional services. We integrate emerging technology, rapidly and securely, into mission critical operations that modernize and enable critical national imperatives. We are approximately 24,000 strong; driven by mission, united by purpose, and inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered in Reston, Virginia, SAIC has annual revenues of approximately $7.5 billion. For more information, visit saic.com . For ongoing news, please visit our newsroom . SAIC is seeking an Enterprise Operations Center (EOC) technician. The candidate will have experience demonstrating comprehensive knowledge of key tasks on a large high visibility IT program. This position is full-time on-site in Ashburn, VA. No remote options are available.

Requirements

• Must be a U.S. Citizen with the ability to obtain and maintain a DHS Public Trust security clearance.
• Bachelor of Science degree and 3-10 years of experience. B.S. can be substituted with an additional 4 years of related experience.
• 3 years of experience supporting incident, problem, and change management activities for a large government agency.
• 2 years of experience working on high visibility or mission critical aspects of a given program and performing all functional duties independently.
• 3 years of experience using the following or similar tools\: Fault and Performance monitoring and reporting tools such as IBM Netcool Omnibus, AppDynamics, HP Operations Manager.
• 3 years of experience using incident management tools such as BMC Remedy.
• 3 years of operational experience within a large-scale, complex Manager of Manager (MoM) type monitoring environment.
• 3 years of experience with supporting one or more of the following Data Center technologies\: Java App Servers, VMWare, Oracle, Unix/Linux, or IBM technologies like MQ, AIX, DB2/UDB.
• Strong communication and problem-solving skills.

Responsibilities

• Use Enterprise Monitoring tools to identify and escalate data center infrastructure incidents through multiple communications mechanisms.
• This position supports evenings and weekends as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level