Training and Implementation Coach

Four Oaks Family & Children Services•Cedar Rapids, IA

About The Position

As the Training & Implementation Coach you will be providing training & development as well as internal & external customer support to the organization. This position will provide training for staff on a wide variety of topics in a classroom setting, virtually, and/or “in-program”. Specific responsibilities include: Training & Coaching Provides in-person training of company curriculum to employees in an engaging manner that promotes learning. Works directly in programs/units modeling, coaching, and mentoring staff in the implementation of skills learned in the classroom environment. Continuously evaluates and improves the quality and effectiveness of training. Assesses enterprise training needs & develops appropriate training resources. Provides technical assistance to programs in the development/implementation of training activities. Gathers & analyzes agency training documentation, including regulatory compliance. Utilizes and updates the agency Learning Management System (LMS). Regulatory & Accreditation Management Manages and maintains employee training files. Demonstrates knowledge & understanding of regulatory requirements and accreditation standards governing the agency. Establishes and maintains quality improvement initiatives to assure regulatory compliance and accreditation standards. Identifies and proactively resolves issues/barriers to compliance & standards achievement. Provides proactive support & technical direction to agency personnel to support best practice service delivery.

Requirements

You will need a Bachelors in social work, education or a related field with group facilitation/training experience OR an AA and 3 years’ experience in the field with group facilitation/training experience OR 6 years experience in the field with group facilitation/training experience.
Demonstrated ability to work as part of a team
Effective leadership experiences and skills
Self-motivated and goal-oriented/driven
Strong communication skills – including oral, written and presentation skills
Detail-oriented, including accuracy and neatness and professional documentation
Strong reading and comprehension skills and ability to follow written directions
Demonstrated competency with the computer and technology skills such as typing, email, website navigation and media
Maintains a flexible schedule
Ability to stand for long periods of time
Ability to learn and instruct physical safety restraint techniques and implement as needed

Nice To Haves

Previous supervisory experience and an Iowa Teaching License and/or BD/LD Strat II preferred but, not required.

Responsibilities

Provides in-person training of company curriculum to employees in an engaging manner that promotes learning.
Works directly in programs/units modeling, coaching, and mentoring staff in the implementation of skills learned in the classroom environment.
Continuously evaluates and improves the quality and effectiveness of training.
Assesses enterprise training needs & develops appropriate training resources.
Provides technical assistance to programs in the development/implementation of training activities.
Gathers & analyzes agency training documentation, including regulatory compliance.
Utilizes and updates the agency Learning Management System (LMS).
Manages and maintains employee training files.
Demonstrates knowledge & understanding of regulatory requirements and accreditation standards governing the agency.
Establishes and maintains quality improvement initiatives to assure regulatory compliance and accreditation standards.
Identifies and proactively resolves issues/barriers to compliance & standards achievement.
Provides proactive support & technical direction to agency personnel to support best practice service delivery.