Training & Content Specialist - HR

City of Mansfield JobBoard • Mansfield, TX

3d

About The Position

The Training & Content Specialist plays a key role in designing, developing and delivering learning content, training resources and HR collateral that supports employee growth, organizational effectiveness and a strong True North culture. This role also manages content within the employee newsletter, the learning management system (LMS) and the HR Assist site.

Requirements

• Knowledge of learning theories, instructional design, storytelling and visual communication.
• Ability to use digital tools and graphic design or video editing tools (e.g. Canva, Adobe Creative Suite, Articulate Storyline, Captivate, etc).
• Strong ability to break down complex topics into clear, concise and engaging content.
• Strong organizational and time management skills with the ability to manage multiple priorities and deadlines.
• Strong interpersonal skills and the ability to work independently, use good judgment, and make decisions within scope of responsibility.
• 3-5 years of experience in Human Resources, learning design, content development, or internal communications.
• Experience designing, delivering and facilitating training programs, and familiarity with LMS platforms and virtual training and design tools.

Nice To Haves

• Bachelor's degree in Human Resources, Instructional Design, Communications, or related field is preferred.

Responsibilities

• Develop learning programs and resources that support citywide initiatives, employee and leadership development, and the organization’s True North culture.
• Create engaging learning materials for instructor-led and virtual training, along with presentations, guides, toolkits and leader resources.
• Collaborate with subject matter experts (SMEs) to ensure accuracy and relevance of the training material.
• Using storytelling and visual design to keep learners engaged.
• Ensure mandatory training, certifications, and development programs remain current and align with applicable laws, regulations, and the city’s core values and employer brand.
• Stay current on industry trends and best practices in learning and development and suggest tools or approaches that enhance training effectiveness and employee engagement.
• Manage content within the employee newsletter
• Manage content within the learning management system (LMS)
• Manage content within the HR Assist site

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level