Transportation Breakdown Coordinator

Ashley Furniture Industries

8h

About The Position

THE ADS BREAKDOWN COORDINATOR IS RESPONSIBLE FOR COORDINATING ON-THE-ROAD
EQUIPMENT BREAKDOWNS, ARRANGING REPAIRS WITH VENDORS, MANAGING RENTAL EQUIPMENT
AS NEEDED, AND WORKING WITH DRIVERS TO ENSURE PROPER INTERNAL FOLLOW-UP ON
EQUIPMENT MAINTENANCE.

Responsibilities

• DRIVER SUPPORT & COMMUNICATION
• ANSWER CALLS FROM DRIVERS EXPERIENCING EQUIPMENT MAINTENANCE ISSUES
• ASSIST AND EDUCATE DRIVERS ON BREAKDOWN PROCEDURES AND NEXT STEPS
• GUIDE DRIVERS THROUGH THE BREAKDOWN PROCESS EFFICIENTLY
• VENDOR & EQUIPMENT COORDINATION
• CONTACT VENDORS TO SCHEDULE EQUIPMENT REPAIRS AT NEAREST AVAILABLE FACILITIES
• ARRANGE TOWING SERVICES WHEN REQUIRED
• COORDINATE RENTAL EQUIPMENT TO MINIMIZE OPERATIONAL DISRUPTIONS
• LINE UP APPROPRIATE VENDORS FOR PROPER REPAIR WORK
• ADMINISTRATIVE & FINANCIAL OVERSIGHT
• AUDIT INVOICES FOR ACCURATE BILLING
• UPDATE WARRANTY FIELDS IN SYSTEMS AS APPLICABLE
• MAINTAIN ACCURATE RECORDS OF BREAKDOWN INCIDENTS AND REPAIRS
• CORE VALUES
• DEMONSTRATE THE COMPANY'S CORE AND GROWTH VALUES IN THE PERFORMANCE OF ALL JOB FUNCTIONS
• MAINTAIN RELIABLE ATTENDANCE
• ACTIVELY PARTICIPATE IN DEPARTMENTAL MEETINGS, TRAINING, AND EDUCATION SESSIONS
• ASSIST WITH TRAINING OTHER EMPLOYEES AND PROVIDE BACKUP SUPPORT AS NEEDED
• COMPLETE OTHER ASSIGNMENTS AND SPECIAL PROJECTS AS REQUESTED

Benefits

• HEALTH, DENTAL, VISION, AND EMPLOYEE ASSISTANCE PROGRAM
• PAID VACATION, HOLIDAYS, AND YOUR BIRTHDAY OFF
• GENEROUS EMPLOYEE DISCOUNT ON HOME FURNISHINGS
• PROFESSIONAL DEVELOPMENT OPPORTUNITIES
• ASHLEY WELLNESS CENTERS (LOCATION SPECIFIC) AND MEDICAL TOURISM
• TELEHEALTH
• 401(K) AND PROFIT SHARING
• LIFE INSURANCE

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees