Unarmed Security Officer

Cleveland Clinic

1d•Onsite

About The Position

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day. We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One. Cleveland Clinic Martin North Hospital is a fully integrated, state-of-the-art medical campus that includes diagnostic centers, outpatient surgery and a 24-hour emergency department. Cleveland Clinic Martin North Hospital is part of the world-renowned Cleveland Clinic, a nonprofit, multispecialty, academic medical center that integrates clinical and hospital care with research and education. Here at Cleveland Clinic, our goal of delivering exceptional services and care goes far beyond the clinical setting. We also have a responsibility to keep our patients, visitors, caregivers, and staff safe and secure. As an Unarmed Security Officer, you will play an essential role in this mission. Here, you will be part of a team driven by a passion to protect, integrity, and mutual support. A caregiver in this position works days from 5:30AM – 6:00PM. A minimum of two weekends per month will be required.

Requirements

Valid Driver’s License (VDL) and maintain requirements for possession of a valid Florida driver's license
State of Florida Class D License
Good oral, written communication, interpersonal and analytical skills sufficient to document investigative activities
Ability to maintain a prominent level of confidentiality

Nice To Haves

Chauffeur license
Two years of experience
Military and/or hospital experience

Responsibilities

Patrol the internal/external premises while maintaining a high degree of courtesy and good judgment in dealing with the public.
Monitor visitor conduct, ascertain legitimacy of suspected unauthorized persons, control parking and traffic flows and enforce parking regulations.
Maintain high tact and diplomacy.
Demonstrate the ability to deal with diverse social, ethnic and religious groups.
Communicate with the public in a clear and concise manner.
Maintain a working knowledge of traffic, parking, regulations, policies and procedures.
Provide physical restraint against those who endanger caregivers, patients and visitors.
Provide escort to personnel as appropriate.
Apply restraining techniques, as required, to maintain safety and order within the hospital environment.
Report on safety, security and/or fire hazards.
Recognize and make recommendations on safety violations and hazards.
Demonstrate knowledge of fire control warning systems, evacuation routes and procedures.
Respond to requests for assistance from clinic personnel, patients, and visitors promptly.