About The Position

Carolina Dining Services is seeking guest experience interns to assist our team with educating parents and students about our dining program during summer orientation (June-August.) MUST be a UNC Student. This position provides an excellent opportunity for students interested in marketing and sales to work within the frameworks of a university and Aramark, an international food service corporation. You will work in-person collaboratively with other team members to help students sign up for meal plans and get prepared for their dining experience at UNC. In addition to the essential functions listed below, you will have the opportunity to learn more about different aspects of our dining program and what it takes to make the guest experience invaluable for our students and parents.

Requirements

  • Must be a UNC Student
  • Excellent customer service and communication skills
  • Ability to understand and use Microsoft Office and Excel
  • Strong organization skills and attention to detail
  • Strong leadership skills
  • Ability to work collaboratively, take initiative, and be proactive.
  • Ability to communicate a lot of information clearly and effectively.
  • Maintain a professional image
  • Must be able to follow written and verbal directions.
  • Must be able to lift up to 10lbs
  • Must be able to stand and walk for extended time periods.
  • Must feel comfortable approaching peers or parents and talking to them.
  • Must feel comfortable presenting in front of an audience.
  • Must be an effective communicator

Responsibilities

  • Meal Plan Sales
  • Serve as ambassadors to the CDS brand, approaching parents and students with enthusiasm and respect.
  • Help students and parents sign up for a meal plan; answering any questions and addressing any concerns they may have.
  • Host meal plan tabling events at the dining hall and other locations during meal periods
  • Assist in distributing CDS marketing collateral around campus; making sure materials posted are up to date.
  • Collaborate with Guest Experience team, University partners, and other stakeholders in creating a seamless experience for parents/students.
  • Give meal plan presentations and provide further guidance to attendees.
  • Analyze our meal plan communication strategy and comprehension. Generate new ways to improve our communication and student interest.
  • Assist with long-term projects and administrative tasks from the Guest Experience team.
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