Underwriting Assistant Supervisor - VFIS

Glatfelter Insurance Group. • Spring Garden Township, PA

1d • Onsite

About The Position

Glatfelter Insurance Group is seeking an Underwriting Assistant Supervisor for our (VFIS) Volunteer Firemen’s Insurance Services Division. In this role your responsibility will be for the quality and quantity of work performed by the Underwriting Assistants. Provides guidance, training and support to Underwriting Assistants on the team. Supports the achievement of the department goals related to underwriting results, customer service and agent relations.

This position is required to be onsite at our York, PA office.

Requirements

• Graduation from high school with appropriate course work in English and math leading to proficiency in verbal and written communications skills.
• Minimum four (4) years property-casualty experience preferred or equivalent industry experience
• Proficient in Microsoft Office products.
• Proven exceptional performance as an underwriting assistant.
• Ability to process on various software systems a heavy volume of detailed work requiring considerable concentration.
• Interpersonal skills are required to communicate and influence a wide variety of personalities in-house and outside the company including underwriting assistants, agents, Regional Directors, in-house associates and others. Interaction can be on a one to one basis or a group format.
• Mathematical ability required to double check rating of accounts when necessary.
• Analytical ability is required to exercise underwriting authority and make decisions.
• Organizational skills and ability to set priorities and manage multiple tasks and required to maintain consistent quality and quantity of work.
• Ability to function smoothly and work under pressure in a fast-paced changing environment.
• Accountability for actions taken on files within assigned territory.

Nice To Haves

• Supervisory experience is desirable.

Responsibilities

• Evaluates the performance of the Underwriting Assistants on an annual basis and conducts the performance review and Audits.
• Organizes workflow and procedures, monitors activity and conducts meetings for staff.
• Responsible for performance evaluations and salary adjustments relative to all associates within area of responsibility.
• Organizes projects and delegates responsibilities to appropriate individuals.
• Performs individual as well as group training sessions concerning areas of responsibility.
• Processes and issues all automated transactions in assigned territory, including Portfolio, General Liability, Commercial Automobile, Management Liability, Inland Marine, Systems Breakdown, Crime, Property and Excess.   This pertains to quotes, new business, endorsements, renewals, and rewrites.
• Assists with large account quoting/issuance.
• Acts as a mentor to Underwriting Assistants and trainees as needed, including serving as point person for UA questions other than systems problems addressed by Underwriting Operations.
• Prices renewal business and identifies valid reasons for schedule rating modifications in the file.
• Processes endorsement and change requests received from agent within written authority.
• Controls expiration lists for assigned territory.   Assists in the updating and analysis of exposure information for renewal processing.
• Maintains all Onbase new customer files and renewal files with appropriate documentation in file.
• Maintains diary system according to guidelines.
• Maintains weekly reports measuring timeliness of agency processed transactions including issues, endorsements, renewals.

Benefits

• In addition to 17 paid holidays, (which includes a personal holiday and mental health and wellness day) we provide a variety of leaves for personal, health, family, and volunteer needs.
• We believe in fostering our associates' development and offer a range of learning opportunities for associates to hone their professional skills to position themselves for the next steps of their careers.
• We have a tuition reimbursement program for eligible associates to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED