US Ambassador Lead

Runna • New York, NY

1d • $155,000 - $165,000 • Hybrid

About The Position

We help everyday runners become outstanding by building an incredible app providing world-class training, coaching and community for everyone, whether you're improving your 5k time or training for your first marathon. We’re growing extremely fast! In November 2023 we closed a $6.5M funding round led by JamJar with participation from Eka Ventures, Venrex and Creator Ventures. In 2024, we were selected by Apple as one of three global finalists for the iPhone app of the year, reflecting the innovation and impact of what we’ve built & in 2025 we were acquired by Strava ! Our ambition is huge: to become the go-to global leading training platform for millions of runners everywhere. We’re growing with purpose and looking for people who want to build something meaningful with lasting impact. With the recent acquisition by Strava accelerating our journey, now is a really magical time to join 🚀 Runna's Ambassador program is one of our most powerful growth channels and we're looking for a commercially sharp, people-first leader to own and scale it. In this role, you'll manage a high-performing team across the US and UK, drive meaningful revenue through ambassador partnerships, and help shape what an industry-leading program looks like as we expand aggressively in the US and beyond. You'll be joining at a pivotal moment, the program has strong foundations and real momentum, and there's a significant runway to make your mark. You'll report to the Head of Ambassadors, based in London. We follow a flexible hybrid model that translates to more than half of your time on-site – 3 days per week in Runna's office based in New York, NY.

Requirements

• 5+ years of experience in ambassador, creator, athlete partnerships, or sports marketing, ideally within a fitness, wellness, or adjacent fitness brand
• Proven commercial leadership, you've led a team against a revenue target and have a track record of hitting it
• Deep understanding of the full creator/ambassador cycle, from sourcing and pitching to ongoing relationship management, and the nuance required when adapting commercial playbooks to creator partnerships
• Strong people leadership with the ability to mentor, develop, and performance-manage a team while maintaining high standards
• Sharp judgment, you can guide the team on ambassador fit, balancing volume and scale with brand alignment, and know when to step in and when to let the team run
• Comfort operating in ambiguity, you understand what it means to work in a fast-moving scale-up, can identify what's missing, and build solutions proactively
• Passion for running, fitness, and the running creator industry, you're motivated to build something industry-leading and excited about what Runna is building

Nice To Haves

• Experience previously building or scaling an ambassador or creator program from the ground up is preferred
• Experience expanding a partnerships program into new markets, particularly the US
• Low ego and a genuine willingness to get in the weeds, you're as comfortable executing as you are leading and strategizing

Responsibilities

• Own and execute the Ambassador program strategy in alignment with Runna's global growth ambitions, with a strong focus on the US market
• Drive the full pipeline, sourcing, pitching, pricing, and winning new ambassadors that meet both commercial and brand standards
• Drive the full relationship management process including onboarding, managing, renewing and offboarding ambassadors.
• Lead team meetings, set weekly, monthly, and quarterly priorities, and hold the team accountable to targets
• Serve as the point of escalation for negotiations and relationship management challenges, approving commercial proposals and guiding the team through complex situations
• Manage and mentor a growing team across the US and UK, owning their development and setting a high bar for delivery, reporting, and ambassador experience
• Partner with global leadership to integrate learnings, develop channel strategy, and ensure a consistent, impactful approach across the program
• Identify and build process improvements and team infrastructure where needed, this is a scale-up environment and you'll be expected to create structure, not wait for it
• Act as a hiring manager as the team continues to grow
• Be accountable for team revenue and CAC targets

Benefits

• Flexible working – we typically spend 3 days a week together in the office.
• 25 days holiday , plus bank holidays (which you can take whenever suits you)
• Free Runna & Strava subscriptions for you and 3 of your friends (get ready to be your friends fave person or save them for holiday presents!)
• Headspace membership
• Money every year to spend on gear, events and the gym!
• Health insurance (including Dental and Vision) and workplace 401K scheme.
• Modern Health is a mental wellness platform and app that combines technology with professional support to improve mental well-being and reduce stress
• Carrot fertility support - this benefits provider can provide inclusive fertility, hormonal health, and family-forming benefits to our global employee population and takes the burden off what we know can be a stressful process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed