UX/UI Designer

Quility Insurance

About The Position

Quility is seeking a UX/UI Designer with 4+ years of experience in designing digital products to lead end-to-end user experience work for our web and mobile applications. In this role, you will own your work from discovery through delivery, participating in user research, defining user flows, creating wireframes and interactive prototypes, and delivering high-fidelity designs that translate complex challenges into simple, intuitive experiences. You will design user-centered, accessible interfaces, define interaction patterns and guidelines, and use available data to validate and iterate on solutions. Partnering closely with product owners, developers, engineering, architecture, data, customer service, and marketing, you’ll ensure designs are feasible, aligned with business goals, and consistent across products through a shared design system. You bring strong proficiency in Figma, an analytical and detail-oriented mindset, and excellent communication skills to clearly articulate design decisions and build alignment with stakeholders. You are proactive, process-driven, comfortable working under deadlines on multiple initiatives, and passionate about creating customer-focused experiences. Proven experience in designing digital products is required; a background in Insurtech/Fintech SaaS and working with AI to enhance workflows is a plus.

Requirements

4+ years of professional experience designing digital products
Have an online portfolio or other example work to share
Proficient in Figma
Takes full responsibility for design outcomes, actively identifies friction points, and communicates early and often to resolve blockers.
Consistently seeks to improve how we build by establishing scalable design patterns and repeatable workflows that turn complex insurance challenges into simple user experiences.
Excellent attention to detail and organizational skills.
Effective communication and collaboration skills for working with cross-functional teams and suppliers.
Understands how to communicate blockers appropriately, escalate for support when needed, and keep the team informed.
Familiarity with user research methodologies and usability principles.
Strong problem-solving skills and adaptability to evolving business objectives, requirements, and feedback.
Capability to work under deadlines and manage multiple tasks simultaneously.
Empathy for users and a passion for creating great user experiences.

Nice To Haves

Proven experience in designing digital products is required; a background in Insurtech/Fintech SaaS and working with AI to enhance workflows is a plus.

Responsibilities

Consistently and proactively ensure all work is meeting deadlines and follows processes to produce high-quality digital products and experiences.
Conduct user research with stakeholders to gather insights into user behavior and preferences.
Analyze and interpret research findings to inform design decisions and evaluate their effectiveness.
Develop user flow diagrams to define the structure and navigation of digital products.
Create wireframes, prototypes, and mockups to visualize design concepts and interactions.
Iterate on designs based on feedback and user testing results.
Design intuitive, user-friendly, and accessible interfaces that meet user needs and business objectives.
Advocate for a user-centered design approach throughout the product development process.
Define and document interaction patterns and guidelines.
Plan and conduct usability tests to evaluate the effectiveness of designs.
Identify usability issues and recommend improvements.
Work closely with cross-functional teams, including product owners and managers, developers, engineering, architecture, data, customer service, and marketing, to ensure design aligns with constraints.
Clearly communicate design recommendations and findings to stakeholders and team members, and build alignment on product strategy, design, functionality, and usability.
Effectively communicate the rationale behind design decisions.
Stay up to date with industry trends, best practices, and emerging design technologies.