Venue Parking Manager - Mystic Lake Amphitheater

Live Nation Entertainment • Shakopee, MN

9d • $32 - $40 • Onsite

About The Position

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com. THE JOB Live Nation Concerts - Mystic Lake Amphitheater is seeking is seeking Parking Manager. The Parking Manager is responsible for the overall management of the Parking department and to ensure all guest, employee, artist and venue transportation needs are satisfied during event and non-event days. This role is a Part-Time Seasonal position. WHAT THIS ROLE WILL DO Ensures all parking areas are safe, clean and orderly. Is also responsible for maximizing the space usage of all parking areas. Leads the traffic control for the venue, specifically at the beginning and end of an event day. Assists with creating parking and traffic flow plans for event days. Moves throughout the venue and conducts weekly lot inspections to monitor and take corrective action when needed. Provides guidance and improvement and implements necessary adjustments. Monitors ADA parking areas to ensure proper usage and assists guests requiring accessible parking. Oversees shuttle, rideshare, and bus drop‑off areas to ensure proper flow and guest safety. Ensures that all signage is properly placed and collected during event show days. Coordinates with security, law enforcement, and emergency services during events when needed. Manages all equipment and inventory for the parking department such as check-out and check-in vests and radios. Tracks parking equipment inventory levels and reports when replacements or repairs are required. Interviews, selects, trains, and supervises department staff to ensure maximum guest satisfaction. Organizes and conducts meetings and communicates pertinent information to the staff. Assists with preparing event‑day staffing maps and parking post assignments. Investigates and resolves parking complaints. Interacts positively with guests. Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts. Partner with fellow crew members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc. Resolve parking lot disputes that occur. Interviews, selects, trains, and supervises department staff to ensure maximum guest satisfaction. Organizes and conducts meetings and communicates pertinent information to the staff. Organizes and conducts meetings and communicates pertinent information to the staff. Schedules and directs staff in their work assignments. Regularly reviews and evaluates the department and recommends and implements new operational policies and procedures when necessary. Investigates and resolves parking complaints. Interacts positively with guests. Assists with long-term planning for parking improvements such as signage updates, lot layout changes, or traffic enhancements. Other tasks as assigned by the Operations Manager

Requirements

• High School Diploma or equivalent
• Combination of 3-5 years’ experience in a comparable role.
• Previous experience working in parking
• Strong organizational skills
• Strong strategic thinking and creative problem-solving skills
• Excellent verbal, written and interpersonal communication skills
• Acute sense of judgment, tact and diplomacy
• Previous experience leading a team
• Demonstrated ability to execute programs or new initiatives
• Position requires constant walking, climbing stairs, lifting and carrying 50 lbs.+ and occasional sitting

Nice To Haves

• At least 2 years of experience in Guest Service and communications.
• Strong computer skills in Outlook, Excel, Word, PowerPoint and other related computer programs.
• A strong sense of teamwork and ability to execute programs.

Responsibilities

• Ensures all parking areas are safe, clean and orderly.
• Is also responsible for maximizing the space usage of all parking areas.
• Leads the traffic control for the venue, specifically at the beginning and end of an event day.
• Assists with creating parking and traffic flow plans for event days.
• Moves throughout the venue and conducts weekly lot inspections to monitor and take corrective action when needed.
• Provides guidance and improvement and implements necessary adjustments.
• Monitors ADA parking areas to ensure proper usage and assists guests requiring accessible parking.
• Oversees shuttle, rideshare, and bus drop‑off areas to ensure proper flow and guest safety.
• Ensures that all signage is properly placed and collected during event show days.
• Coordinates with security, law enforcement, and emergency services during events when needed.
• Manages all equipment and inventory for the parking department such as check-out and check-in vests and radios.
• Tracks parking equipment inventory levels and reports when replacements or repairs are required.
• Interviews, selects, trains, and supervises department staff to ensure maximum guest satisfaction.
• Organizes and conducts meetings and communicates pertinent information to the staff.
• Assists with preparing event‑day staffing maps and parking post assignments.
• Investigates and resolves parking complaints.
• Interacts positively with guests.
• Show CARE by participating in the venue’s sustainability program which could include implementing programs that conserve resources/prevent waste such as sorting waste and collecting recycling and educating our fans about our efforts.
• Partner with fellow crew members at the end of show to close the venue- this may include collecting recyclables from the lawn and/or reserved section, picking up and properly storing event equipment such as lawn chairs, barricade, Etc.
• Resolve parking lot disputes that occur.
• Schedules and directs staff in their work assignments.
• Regularly reviews and evaluates the department and recommends and implements new operational policies and procedures when necessary.
• Assists with long-term planning for parking improvements such as signage updates, lot layout changes, or traffic enhancements.
• Other tasks as assigned by the Operations Manager

Benefits

• Recognized for seven years as a Great Place to Work® and named one of Fortune’s World’s Most Admired Companies, Live Nation Entertainment is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship.
• Our world-class teams specialize in all aspects of the live entertainment industry, from ground-breaking innovations in ticketing, global venue development and operations, concert promotion and production, sales and brand partnerships, and unparalleled artist management supported by professionals in all facets of corporate operations.
• We believe in taking care of the countless employees helping artists bring live music to fans all around the world.
• Our many unique benefit programs are designed to help our teams live life to the fullest including generous vacation, healthcare, retirement benefits, student loan repayment, tuition reimbursement, six months of paid caregiver leave for new parents including fostering and perks like Roadie Babies helping new parents care for their babies on work trips.
• And of course, access to free live events through our exclusive employee ticketing program.
• There is no bigger stage for your career. See what your future looks like at Live Nation Entertainment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees