Veterinary ECC Nurse Manager, AVECCC

Ethos Veterinary Health•Peoria, AZ

29d•$30 - $36•Onsite

About The Position

Our high-volume 24-hour Emergency Veterinary Hospital in Peoria, Arizona is looking for an experienced Veterinary Charge Nurse to join our team! Arizona Veterinary Emergency & Critical Care Center has been a leader in providing the Valley’s veterinary emergency and critical care services. We operate 24-hours a day, seven days a week, to provide comprehensive and compassionate emergency and critical care for animals. Our Mission is to "To INSPIRE excellence in veterinary emergency and critical care, today and tomorrow.” We offer a variety of career opportunities, and if this role isn’t the perfect fit, our team is happy to discuss other positions that may align with your background and interests. Schedule: 4/10 or 3/12 Day Shift - Hours to be determined based on business need. 1 Weekend Day Required No Overnights! Compensation: $30-$36 per hour (depending on experience and license) Shift differential: Additional $2.00/hr from 7pm-7am Benefits: Uniform Allowance Paid License Renewal Fees Paid Time Off Paid Sick Time Employee Pet Discount 401k Medical/Dental/Vision Disability Insurance Life Insurance

Responsibilities

Training – Coordinates with the training coordinator on all training protocols and procedures to ensure existing support staff as well as new staff members are on-boarded and trained efficiently and effectively
Take part in the interview and selection process of potential new support staff candidates, to include technicians, technician assistants, client administrators, client liaisons, lab technicians, kennel assistants, and doctor’s assistants.
Support staff levelling and reviews
Review leveling criteria and benchmarks for employee advancement per hospital protocol
Performs mid and annual formal performance reviews per hospital protocol for all support staff
Lead the support staff team by example
Follow through on commitment to growth and development of entire support staff team
Acts as a mentor for support staff
Ensure appropriate medical techniques are being utilized
Ensure that employees are demonstrating positive customer service to all clients
Ensure all support staff are following hospital policies and procedures
Work with employees to correct deficiencies, implement training as necessary, and partner with the Leadership Team to implement corrective action or coaching procedures
Follow up on coaching to ensure it is being implemented.
Document training and coaching sessions.
Create and teach department specific curriculum for ARISE Academy
Communication – act as the bridge between the hospital leadership team and support staff in department to maintain open channels of communication and constructive dialogue
Conduct beginning of shift huddles
Quarterly/bi-annual check-in meetings with all support staff
Participate in regular team meetings with Leadership Team to:
Identify areas for improvement within the company
Ensure consistent messages are being disseminated to employees
Increase knowledge of supervisory and leadership skills
Develop a cohesive team with other members of the Leadership Team
Monitor offices and hospital areas and ensure compliance with duties.
Engagement – act as a leader to improve staff retention and foster a culture of growth and development
Identify and solicit opportunities for growth within the support staff
Identify areas of personal strength and weakness that may enhance or hinder job performance
Actively seek out staff members who may be disengaged and intervene as necessary to improve staff retention
Fully competent regarding organizational policies and procedures
Involved in the development and implementation of new policies and SOP as relevant
Establishes and reinforces a supportive team environment
Discourages negative attitudes, gossip
Leads by example
Seeks out and participates in leadership development and advancement opportunities
Maintains professional and technical knowledge by attending CEs, reviewing professional publications, establishing personal and professional networks, etc.
Acts in a solution-oriented manner to advocate and improve any deficiencies in the hospital.
Hospital Operations – contribute to seamless and cohesive operations of the hospital
The ability to resolve client needs, concerns, and complaints where appropriate
Work with the inventory specialist to maintain all inventory for the department to ensure appropriate levels of items are always on hand without shortages or excess on hand and stays within the departmental budget.
Ensuring the department always meets and follows all required OSHA standards.