Veterinary Practice Manager
About The Position
When you truly love a pet, they’re more than just an animal — they’re family. Every laugh, every tail wag, every memory created with them is priceless. At Groves Veterinary Hospital , we understand that bond deeply. It’s why we’ve devoted our lives to building something extraordinary: a hospital where compassionate care meets gold-standard medicine. Groves is not just a veterinary clinic — it’s a calling. A place where every pet and every person who walks through our doors is treated like family. Where standards aren’t just met — they’re raised. Where innovation and empathy go hand in hand. From routine wellness to emergency care, our systems mirror the precision and excellence of cutting-edge human hospitals. Our team? Hand-selected for their skill, heart, and dedication. These are the people you want caring for your beloved companion — people who don’t just work in veterinary medicine, but live for it. And our reputation speaks for itself: we’ve been chosen twice by the University of Florida to mentor future veterinary leaders through their prestigious Practice Management Clerkship Program. We promise every client the same thing: that we will always strive to raise the bar in veterinary medicine. Because your pet means the world to you — and that means the world to us. To learn more about us visit: Groves Veterinary Hospital
Requirements
- Experienced or Certified Veterinary Practice Manager with a minimum of 1-year management experience preferred or 3+ years veterinary experience preferred knowledgeable in veterinary medicine terminology and how to run a veterinary hospital
- Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
- Highly organized and possess computer skills
- Self-starter with the desire to continue to advance your knowledge and skillset
- Open availability with flexibility to change hours based on hospital’s needs
Responsibilities
- Manage office operations, including scheduling, inventory control, and staff coordination
- Recruit, hire, train, and supervise office staff, including performance management and conflict resolution
- Ensure excellent customer service by addressing pet owners' inquiries and resolving complaints promptly
- Implement and maintain hospital policies, including DEA/Controlled Substances and OSHA regulations
- Oversee financial aspects such as inventory management, vendor relationships, and timely payroll processing
- Coordinate with veterinary staff on patient care procedures and emergency cases
- Market the hospital to prospective customers and the veterinary community
- Maintain accurate patient records and ensure proper use of veterinary terminology
- Demonstrate strong leadership, communication, and organizational skills
- Perform other duties as assigned to support the hospital's overall operations and growth
Benefits
- Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
- Employee Assistance Program
- Paid Vacation and Sick Time for ALL Employees
- Paid Bereavement Program
- Paid Parental Leave Program
- Competitive Compensation
- Continuing Education Allowance (applies to licensed/registered/certified roles)
- Tuition Assistance Program
- Access to a CVA/CVT/CVPM Partnership through Penn Foster
- Career Development Opportunities
- Referral Bonus Program for most positions!
- Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
