Vice President | Product Manager - Service Product Manager

JPMorgan Chase & Co.•Columbus, OH

About The Position

As a Product Manager within the Service Product Group, in View Accounts Customers and Accounts team, you will be a pivotal leader in shaping the future of product innovation. You will bridge the gap between technologies and user needs, driving value for customers, and guiding successful product launches. You will be responsible for developing profitable products that provide customer value, ensuring top-tier client experiences, and collaborating closely with cross-functional teams to deliver high-quality products that exceed customer expectations.

Requirements

12+ years of product management experience, or 8+ years of equivalent experience in a relevant domain
Advanced knowledge of the product development life cycle, design, and data analytics and able to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
Technical Acumen: Strong grasp of data science and machine learning principles, and robust understanding of AI technologies
Strategic Thinking: Able to align product strategies with overall business goals while identifying opportunities for growth
Effective communication with both technical and non-technical stakeholders
Agile Methodologies: Familiarity with agile practices for iterative development and rapid prototyping
Collaboration in Matrixed Organization: Experience delivering enterprise products at scale and managing product solutions with multiple cross-functional stakeholders

Responsibilities

Conduct research and industry-specific trends to identify product opportunities and define product strategy
Develop and communicate a compelling product vision, define the Minimal Viable Product (MVP), and deliver product increments using Agile best practices
Work with data scientists, engineers, analysts, and software developers to guide the development of solutions that align with business goals
Drive product adoption by delivering compelling pitches to financial executives and guide complex, multi-month pilot programs
Manage a product roadmap that clearly maps future releases to long-term product strategy and ensure compliance with required standards and best practices
Develop product strategies and product visions that delivers value to customers
Manage discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
Own, maintain, and develop a product backlog that enables development to support the overall strategic roadmap and value proposition
Build framework and track the product's key success metrics such as cost, feature and functionality, risk posture, and reliability